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Point Balance and Selecting Students

When you open Rewards, you'll see the point balance of each student displayed on their buttons. This is their Saved amount – the amount of points they can spend on rewards.

There are a few ways to select students as they are purchasing rewards in your rewards store.

  • View students by rosters using the Roster Picker

  • View students by grade using the Roster Picker

  • Search for any student(s) in the school

Once your students are selected, they can begin the checkout process.

Student Check Out

Purchasing reward items works similarly to giving points in LiveSchool. Select a student(s), click continue, and you're presented with the rewards menu.

Select all of the reward items the student wants to purchase, and as you're selecting items, you'll see items the student doesn't have enough points to purchase automatically grey out.

Fast Checkout

If you're focused on selling one item at a time (like raffle tickets), use our Fast Checkout feature.

When Fast Checkout is enabled, you'll see the number of times a student has already purchased the item you chose, and you can checkout multiple students at a time in fewer clicks.

Purchase History

You you can view recent purchases using Timeline. Accessing Timeline from the Rewards Store pulls up a pre-filtered Timeline with only the reward items that you have purchased for students.

And if you click a student before clicking Timeline, you'll only see the reward items that student has purchased.

Refunding a reward

If you ever need to refund a reward, our team is happy to help. Click your profile picture, select Support, and chat us the details. Or send an email to support@liveschoolinc.com. We'll reply to confirm once student point balances have been restored.

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