# LiveSchool Help Center

>  How can we help?

## Getting Started

- [Start Here: Choose Your Path](https://help.whyliveschool.com/en/articles/15683052-start-here-choose-your-path.md)
- [Logging into LiveSchool](https://help.whyliveschool.com/en/articles/8285370-logging-into-liveschool.md): Educators, students, and families all sign in at the same place. Here is how.
- [Download the LiveSchool App for Androids](https://help.whyliveschool.com/en/articles/6304964-download-the-liveschool-app-for-androids.md): Install LiveSchool Next from Google Play, or add my.liveschoolapp.com to your Android home screen.
- [Student and Parent App for Android Users](https://help.whyliveschool.com/en/articles/8370109-student-and-parent-app-for-android-users.md): Students, families, and staff all use the LiveSchool Next app on Google Play.
- [LiveSchool Teacher Cheat Sheet](https://help.whyliveschool.com/en/articles/15683063-liveschool-teacher-cheat-sheet.md): One page, by your desk. Every core move in LiveSchool at a glance: give a point, recognize the whole class, keep a 4-to-1 ratio, and use the random selector and timer.
- [Classroom Posters & Printables](https://help.whyliveschool.com/en/articles/15788747-classroom-posters-printables.md): Bright, ready-to-use posters for your walls and certificates and brag tags for your students.
- [Site Launch Checklist](https://help.whyliveschool.com/en/articles/6492606-site-launch-checklist.md): You can launch LiveSchool in about 30 minutes. This checklist walks Site Leaders through five quick steps to go live, then optional ways to make it your own and keep momentum through your first 30 ...
- [Creating Your Behavior Rubric](https://help.whyliveschool.com/en/articles/6319511-creating-your-behavior-rubric.md): The behavior rubric is one of the most important parts of your points system.
- [Introduction to Reward Stores](https://help.whyliveschool.com/en/articles/6313366-introduction-to-reward-stores.md): Get a high-level overview of LiveSchool’s store features.
- [Training Resources](https://help.whyliveschool.com/en/articles/6934600-training-resources.md): Everything you need to roll out LiveSchool, in one place. Start with the teacher path, then branch out by role. There are paid, LiveSchool-led options at the bottom if you want us to run training f...
- [Setting Up Your Families with LiveSchool](https://help.whyliveschool.com/en/articles/6323329-setting-up-your-families-with-liveschool.md): A step-by-step guide to introduce students and families to LiveSchool
- [Site Leader Essentials: Set Up, Launch, and Lead](https://help.whyliveschool.com/en/articles/15683107-site-leader-essentials-set-up-launch-and-lead.md): Everything you need to set up LiveSchool, launch it with your staff, and sustain it all year. Five short videos plus a ready-to-present staff training deck. About 10 minutes of video, then customiz...
- [Your LiveSchool Back-to-School Kit](https://help.whyliveschool.com/en/articles/15786960-your-liveschool-back-to-school-kit.md): Everything you need to launch LiveSchool for the new year, in one place. Start with the two essentials, then grab what you need for students, families, and classrooms.
- [Safe listing LiveSchool Based on Performance](https://help.whyliveschool.com/en/articles/6307102-safe-listing-liveschool-based-on-performance.md): Add LiveSchool, and the tools we use to run it, to your "trusted sites", sometimes called whitelisting, allowlisting, or blocklisting.
- [Resolving Email Delivery Issues: Missing DNS Records for Your Domain](https://help.whyliveschool.com/en/articles/12141703-resolving-email-delivery-issues-missing-dns-records-for-your-domain.md): Why your organization's email domain might be experiencing issues with email delivery, leading to problems with student and parent accounts.
- [District Implementation Guide](https://help.whyliveschool.com/en/articles/9145265-district-implementation-guide.md): Invaluable insights on integrating LiveSchool seamlessly into your school district to foster a positive school and district culture.

## LiveSchool Academy

- [Become a LiveSchool Certified Educator](https://help.whyliveschool.com/en/articles/15695141-become-a-liveschool-certified-educator.md): You know how to recognize the good in your classroom. Now make it official. Earn your LiveSchool Certified Educator credential to show your students, families, and colleagues that you have the esse...
- [Show Off Your Certified Educator Badge](https://help.whyliveschool.com/en/articles/15695439-show-off-your-certified-educator-badge.md)
- [Welcome to LiveSchool: Quick Start Guide](https://help.whyliveschool.com/en/articles/6935826-welcome-to-liveschool-quick-start-guide.md): You can be up and running in one class period. This guide walks you through it in order. Each video is short, and the whole path is about 10 minutes. You do not need to watch them all before you st...
- [10 Tips to Get the Most Out of LiveSchool](https://help.whyliveschool.com/en/articles/6331268-10-tips-to-get-the-most-out-of-liveschool.md): Simple, helpful tricks for new teachers
- [Using LiveSchool in Your Classroom: Easy Routines for Teachers](https://help.whyliveschool.com/en/articles/6323395-using-liveschool-in-your-classroom-easy-routines-for-teachers.md): This guide offers simple, practical ways to award points throughout your day, regardless of your teaching style or classroom setup.
- [Getting Started with the LiveSchool Next App](https://help.whyliveschool.com/en/articles/14808317-getting-started-with-the-liveschool-next-app.md)
- [Get Started with LiveSchool's Student Account](https://help.whyliveschool.com/en/articles/6360601-get-started-with-liveschool-s-student-account.md): Learn how to register for a LiveSchool account!
- [What Students and Families See in LiveSchool](https://help.whyliveschool.com/en/articles/6858748-what-students-and-families-see-in-liveschool.md): Students and families use the same portal. Here is what each of them sees, and what differs between them.
- [How to Shop in LiveSchool \(Direct Student Login\)](https://help.whyliveschool.com/en/articles/13189049-how-to-shop-in-liveschool-direct-student-login.md): Students: Log in directly and purchase items from your school’s store using your LiveSchool points.
- [Students: Log Into LiveSchool with Clever](https://help.whyliveschool.com/en/articles/8653498-students-log-into-liveschool-with-clever.md)
- [How to Shop in LiveSchool using Clever](https://help.whyliveschool.com/en/articles/12601855-how-to-shop-in-liveschool-using-clever.md): Students: Log in via Clever and purchase items from your school's store!
- [Students: How to Shop in LiveSchool Using ClassLink](https://help.whyliveschool.com/en/articles/12710457-students-how-to-shop-in-liveschool-using-classlink.md): Students: Log in via ClassLink and purchase items from your school's store!
- [Scan QR Codes as a Student or Parent](https://help.whyliveschool.com/en/articles/9331298-scan-qr-codes-as-a-student-or-parent.md): Students, parents, and guardians can scan the QR Code to view their weekly Recap.
- [Welcome to LiveSchool: For Students](https://help.whyliveschool.com/en/articles/15808956-welcome-to-liveschool-for-students.md): New to LiveSchool? Here's the fun part in about 90 seconds. Pick the video for your grade level and play it in class or at home.
- [Get Started with LiveSchool for Families](https://help.whyliveschool.com/en/articles/6360595-get-started-with-liveschool-for-families.md): Use your student's Access Code to create a family account at my.liveschoolapp.com.
- [Ways Family Members Can Interact with LiveSchool](https://help.whyliveschool.com/en/articles/10412752-ways-family-members-can-interact-with-liveschool.md): This guide has moved. See What Students and Families See in LiveSchool.
- [Automatically Send Weekly Feedback to Students and Parents with Recaps](https://help.whyliveschool.com/en/articles/6331275-automatically-send-weekly-feedback-to-students-and-parents-with-recaps.md): Build better feedback loops! Help students and parents review their LiveSchool Points data every week, easily and automatically.
- [The LiveSchool Parent App in 3 Minutes](https://help.whyliveschool.com/en/articles/15809005-the-liveschool-parent-app-in-3-minutes.md): The LiveSchool Parent App in 3 Minutes
- [Send LiveSchool home to families \(printable flyer\)](https://help.whyliveschool.com/en/articles/15867144-send-liveschool-home-to-families-printable-flyer.md): A one-page flyer that explains LiveSchool to parents and points them to their Access Sheet. Print it, send it home. English and Spanish.
- [Site Leaders in LiveSchool](https://help.whyliveschool.com/en/articles/6331242-site-leaders-in-liveschool.md): Site Leaders are decision makers for your site and are key to a successful LiveSchool rollout!
- [Confirming Site Leaders](https://help.whyliveschool.com/en/articles/8395572-confirming-site-leaders.md): See who is noted as a Site Leader for your school.
- [LiveSchool Call-Out Ideas for Site Leaders](https://help.whyliveschool.com/en/articles/10296242-liveschool-call-out-ideas-for-site-leaders.md): Here’s a list of fun, creative call-out ideas you can use monthly to boost engagement and celebrate success!
- [Recognize and Reward Your Staff](https://help.whyliveschool.com/en/articles/8283372-recognize-and-reward-your-staff.md): How to provide positive reinforcement to encourage positive behavior among your staff members in LiveSchool
- [Setting Point Expectations in LiveSchool](https://help.whyliveschool.com/en/articles/8806686-setting-point-expectations-in-liveschool.md): Fostering Positive Behavior and Transparent Communication
- [LiveSchool Champion Toolkit](https://help.whyliveschool.com/en/articles/13273751-liveschool-champion-toolkit.md): Everything LiveSchool champions need to support staff adoption with minimal lift.
- [Teacher Training Set-up](https://help.whyliveschool.com/en/articles/6482178-teacher-training-set-up.md): Options for setting up a successful LiveSchool training session
- [Training Options for Schools](https://help.whyliveschool.com/en/articles/10370378-training-options-for-schools.md): LiveSchool offers tailored training options to ensure schools successfully implement and maximize the platform.

## Points

- [Award Your First LiveSchool Point](https://help.whyliveschool.com/en/articles/6336098-award-your-first-liveschool-point.md): This quick guide will walk you through the process of awarding your first point step-by-step.
- [Working with Points](https://help.whyliveschool.com/en/articles/16070677-working-with-points.md): Shortcuts for recording points faster: switch classes, award several students at once, add and save comments, and fix points from the Timeline.
- [Selecting Multiple Behaviors at Once](https://help.whyliveschool.com/en/articles/6289014-selecting-multiple-behaviors-at-once.md): Award student points for more than one behavior at a time
- [Award the Same Point Multiple Times](https://help.whyliveschool.com/en/articles/11088071-award-the-same-point-multiple-times.md): Select the same Point multiple times dependent on a situation.
- [Change the Date or Location of a Point](https://help.whyliveschool.com/en/articles/6289194-change-the-date-or-location-of-a-point.md): Backdate or retroactively award a point and/or change the location of where it was given.
- [Undo a Point](https://help.whyliveschool.com/en/articles/6292998-undo-a-point.md): Viewing and Undoing Points with Timeline
- [Edit or Delete a Comment](https://help.whyliveschool.com/en/articles/9993338-edit-or-delete-a-comment.md): Edit or delete a comment that was added to a Points transaction.
- [Add a Comment to a Previously Submitted Point](https://help.whyliveschool.com/en/articles/9993493-add-a-comment-to-a-previously-submitted-point.md): Add context to a previously submitted behavior transaction with a comment.
- [Adding and Saving Comments when Awarding Points](https://help.whyliveschool.com/en/articles/6289182-adding-and-saving-comments-when-awarding-points.md): When you've selected the Points you want a student/students to receive, you can add a comment, along with saving frequently used comments.
- [Including QR Codes in Your Daily Points Practice](https://help.whyliveschool.com/en/articles/9331302-including-qr-codes-in-your-daily-points-practice.md): Use QR codes to improve student culture in tricky places like the hallway, assemblies, and the cafeteria.
- [Keeping up with Student Badges \(QR Code\)](https://help.whyliveschool.com/en/articles/9331304-keeping-up-with-student-badges-qr-code.md): Tips for managing student badges.
- [Customize LiveSchool for your Classroom](https://help.whyliveschool.com/en/articles/6336173-customize-liveschool-for-your-classroom.md): Edit the record screen to display certain information, edit sounds and popups, and arrange your student names in different ways
- [View Points by "All Teachers" or "Just Me"](https://help.whyliveschool.com/en/articles/6292986-view-points-by-all-teachers-or-just-me.md): Edit your display settings to show Points awarded by all staff or just Points awarded by you!
- [Customize the Timeframe on the Points Screen](https://help.whyliveschool.com/en/articles/6292961-customize-the-timeframe-on-the-points-screen.md): Change the date range of Points displayed on your Points screen.
- [Hiding Categories in the Behavior Rubric](https://help.whyliveschool.com/en/articles/6860723-hiding-categories-in-the-behavior-rubric.md): Customize your Behavior Rubric by encouraging teachers and staff to hide certain categories.
- [How to Enable or Disable the "Subtract Points for Negative Behavior" Setting](https://help.whyliveschool.com/en/articles/6304990-how-to-enable-or-disable-the-subtract-points-for-negative-behavior-setting.md): Learn about the "Subtract Points for Negative Behavior" option and how it effects your data.
- [Action Bar](https://help.whyliveschool.com/en/articles/8798645-action-bar.md): Learn more about each feature located on our Action Bar.
- [Student Point Bubbles](https://help.whyliveschool.com/en/articles/6331315-student-point-bubbles.md): Learn about the different ways throughout LiveSchool to display Point values per student for specific purposes.
- [Search for a Student](https://help.whyliveschool.com/en/articles/6360660-search-for-a-student.md): You can search for any student in the school, in Points or Rewards
- [Mark a Student Absent](https://help.whyliveschool.com/en/articles/9123142-mark-a-student-absent.md): Mark a student absent to make it easier to user Randomizer and Select All.
- [Engage Your Students with Class Tools](https://help.whyliveschool.com/en/articles/6292172-engage-your-students-with-class-tools.md): All about LiveSchool's built-in tools to engage students and run systems.
- [See How Many Points You've Issued to Each Student](https://help.whyliveschool.com/en/articles/6304939-see-how-many-points-you-ve-issued-to-each-student.md): How to use our Insights reports to see the total number of Points you've given to each student
- [Use Your Phone as a LiveSchool Remote Control](https://help.whyliveschool.com/en/articles/6289272-use-your-phone-as-a-liveschool-remote-control.md): Use Remote Control Mode to manage your class from your phone while LiveSchool stays up on your projector or board.

## Rewards

- [Purchasing Rewards](https://help.whyliveschool.com/en/articles/9376573-purchasing-rewards.md): Learn how staff can charge rewards for students and how students can browse and purchase rewards on their Recap.
- [Purchasing Rewards with a QR Badge](https://help.whyliveschool.com/en/articles/9331297-purchasing-rewards-with-a-qr-badge.md): Speed up your Rewards purchases by using our QR codes.
- [Rewards Purchase Sound Settings](https://help.whyliveschool.com/en/articles/9038376-rewards-purchase-sound-settings.md): Enable and disable the "cha-ching" for Purchases.
- [Hide Categories on the Rewards Menu](https://help.whyliveschool.com/en/articles/10604061-hide-categories-on-the-rewards-menu.md): Hide Reward categories that don't apply to the group of students purchasing.
- [Refund a Reward](https://help.whyliveschool.com/en/articles/6304956-refund-a-reward.md): Undo or delete a student’s reward purchase if they decide they no longer want a reward, or if a reward was purchased by mistake.
- [Download a List of Who Purchased a Reward](https://help.whyliveschool.com/en/articles/6313529-download-a-list-of-who-purchased-a-reward.md): View the purchase history for your Rewards through both the Timeline and the Fulfillment Table
- [Fulfilling Rewards](https://help.whyliveschool.com/en/articles/11690335-fulfilling-rewards.md): Schedule your Rewards to be fulfilled now, later, or on a specific date, and keep track of what's left to be fulfilled.
- [View Your Most Popular Rewards](https://help.whyliveschool.com/en/articles/6308271-view-your-most-popular-rewards.md): Sort Scoreboards to see your popular rewards.
- [Editing a Reward's Fulfillment Status](https://help.whyliveschool.com/en/articles/11690337-editing-a-reward-s-fulfillment-status.md): Change the state of a Reward to indicate what is fulfilled and what's left to be fulfilled.
- [Create Your Rewards Menu](https://help.whyliveschool.com/en/articles/6295922-create-your-rewards-menu.md): Add custom items to your Rewards store!
- [Edit Your Rewards Menu](https://help.whyliveschool.com/en/articles/10628285-edit-your-rewards-menu.md): Make changes to your Rewards store.
- [Setting Up Your School Store](https://help.whyliveschool.com/en/articles/11698728-setting-up-your-school-store.md): A guide for Site Leaders and Admins on creating, editing, and organizing rewards for the School Store.
- [Setting Up Your Own Teacher Store](https://help.whyliveschool.com/en/articles/11961870-setting-up-your-own-teacher-store.md): A guide for users on how to create, edit, and organize the items available for your students to purchase in your Teacher Store.
- [Add Images to Your Rewards Store](https://help.whyliveschool.com/en/articles/10508611-add-images-to-your-rewards-store.md): Build excitement around your school's Rewards with images.
- [Managing Reward Inventory](https://help.whyliveschool.com/en/articles/11955001-managing-reward-inventory.md): Learn how to manage reward inventory for your store.
- [Store Features: Frequently Asked Questions \(FAQ\)](https://help.whyliveschool.com/en/articles/11962305-store-features-frequently-asked-questions-faq.md): Common questions related to all aspects of LiveSchool’s store features.
- [Introduction to Point Goal Rewards](https://help.whyliveschool.com/en/articles/6313560-introduction-to-point-goal-rewards.md): Learn how to use LiveSchool to create incentives like "Students who earn 20 points for respect by Friday are eligible for Fun Friday!"
- [Run a Raffle with LiveSchool](https://help.whyliveschool.com/en/articles/6318895-run-a-raffle-with-liveschool.md): Create a "Raffle Ticket" Reward, download a list of students that purchased a ticket, and announce the winner!

## House Points

- [Setting Up Houses](https://help.whyliveschool.com/en/articles/14759992-setting-up-houses.md): Create Houses to run a school-wide competition
- [Identify Students without House Assignments by Downloading a House List](https://help.whyliveschool.com/en/articles/7994322-identify-students-without-house-assignments-by-downloading-a-house-list.md): Download a list of students who are not listed as a part of any Houses.
- [Delete Houses](https://help.whyliveschool.com/en/articles/6360650-delete-houses.md): Restore Houses to default settings by deleting all House groupings.
- [Editing Houses](https://help.whyliveschool.com/en/articles/14808813-editing-houses.md): Make changes to your Houses: rename them, change colors, move students between Houses, or import a fresh list of students
- [Uploading a New House List](https://help.whyliveschool.com/en/articles/15003122-uploading-a-new-house-list.md): Use the import tool to update House assignments in bulk. We'll walk you through downloading the template, filling it in, and uploading it.
- [Restarting a House Points Competition and Setting a Start Date](https://help.whyliveschool.com/en/articles/6301023-restarting-a-house-points-competition-and-setting-a-start-date.md): Set the start date for your first House Points competition, or clear your House Points Dashboard to launch a new competition mid-year.
- [Subtract Points from House Totals](https://help.whyliveschool.com/en/articles/6306800-subtract-points-from-house-totals.md): Choose whether the demerits students earn count negatively toward their House.
- [Balanced Scoring: Fair Competition for Houses of Different Sizes](https://help.whyliveschool.com/en/articles/14756414-balanced-scoring-fair-competition-for-houses-of-different-sizes.md): Normalize scores by House size so smaller Houses aren't at a disadvantage.
- [Displaying the House Points Competition Dashboard](https://help.whyliveschool.com/en/articles/15000392-displaying-the-house-points-competition-dashboard.md): Display the House Points Dashboard to view live updates!
- [House Points Overview Screen](https://help.whyliveschool.com/en/articles/15003554-house-points-overview-screen.md): See how your competition is going. Track standings on the chart, celebrate top students with Shoutouts, and learn how the two time period pickers work.
- [Add Points to an Entire House with a House Student](https://help.whyliveschool.com/en/articles/10250502-add-points-to-an-entire-house-with-a-house-student.md): Award Points to an entire House without giving Points to a specific student.
- [Display House Points Colors](https://help.whyliveschool.com/en/articles/6360565-display-house-points-colors.md): Display each student's House color, right on their Student Button.

## Reports

- [Introduction to Dashboards](https://help.whyliveschool.com/en/articles/6303927-introduction-to-dashboards.md): An overview of behavior to quickly understand trends and top students or behaviors, including a printable Student Dashboard to send home.
- [Download My Teacher Dashboard](https://help.whyliveschool.com/en/articles/6304953-download-my-teacher-dashboard.md): Download an overview of your LiveSchool usage.
- [Download a Student Dashboard](https://help.whyliveschool.com/en/articles/6306914-download-a-student-dashboard.md): A Student Dashboard offers a "snapshot" of a student's Points over a specific time period.
- [Batch Print Student Dashboards](https://help.whyliveschool.com/en/articles/6304547-batch-print-student-dashboards.md): Print multiple Student Dashboards; batch print by roster, grade, or all students.
- [Hide Top Teachers in Dashboards](https://help.whyliveschool.com/en/articles/6304533-hide-top-teachers-in-dashboards.md): Hide the top teachers from your Dashboards when needed for conferences or check-ins
- [Customize the Timeframe in Dashboards](https://help.whyliveschool.com/en/articles/6304523-customize-the-timeframe-in-dashboards.md): Edit the date range for points shown on your Dashboard
- [Introduction to Scoreboards](https://help.whyliveschool.com/en/articles/6319069-introduction-to-scoreboards.md): Built-in spreadsheets to organize your data and answer countless questions.
- [Review Teacher Usage](https://help.whyliveschool.com/en/articles/6336178-review-teacher-usage.md): Use a Teachers Scoreboard to see the total positive and negative points teachers are giving over specific time frames.
- [View Scoreboards by Grade or Roster](https://help.whyliveschool.com/en/articles/6360667-view-scoreboards-by-grade-or-roster.md): Using Students Scoreboard to view data for all students in a specific roster or grade
- [Download a CSV in Scoreboards](https://help.whyliveschool.com/en/articles/6319490-download-a-csv-in-scoreboards.md): Download a spreadsheet of your Scoreboards
- [Filter, Sort, and Add Logic in Scoreboards](https://help.whyliveschool.com/en/articles/6319468-filter-sort-and-add-logic-in-scoreboards.md): Sort, filter, and add logic to your Scoreboard to get a better picture of school-wide data
- [Customize the Timeframe in Scoreboards](https://help.whyliveschool.com/en/articles/6319454-customize-the-timeframe-in-scoreboards.md): Edit the date range of transactions displayed on your Scoreboards
- [Adjust Weight by Points in Scoreboards](https://help.whyliveschool.com/en/articles/6319487-adjust-weight-by-points-in-scoreboards.md): Show weight by points to understand transactions.
- [Introduction to Timeline](https://help.whyliveschool.com/en/articles/6304573-introduction-to-timeline.md): Understand in real-time what's happening throughout the building.
- [Filtering in Timeline](https://help.whyliveschool.com/en/articles/6304787-filtering-in-timeline.md): Filter the Timeline to find a specific student, teacher, or transaction.
- [Customize the Timeframe in Timeline](https://help.whyliveschool.com/en/articles/6304804-customize-the-timeframe-in-timeline.md): Edit the date range that is displaying on the Timeline
- [Set Real-Time Notifications in Timeline](https://help.whyliveschool.com/en/articles/6304830-set-real-time-notifications-in-timeline.md): Edit the settings on your Timeline
- [Download a CSV in Timeline](https://help.whyliveschool.com/en/articles/6304817-download-a-csv-in-timeline.md): Download a spreadsheet of your Timeline
- [Separate Rows in Timeline](https://help.whyliveschool.com/en/articles/8077654-separate-rows-in-timeline.md)
- [Set Notifications for Specific Students](https://help.whyliveschool.com/en/articles/8417213-set-notifications-for-specific-students.md): Get sound notifications when identified students receive specific behaviors.
- [See Deleted Transactions](https://help.whyliveschool.com/en/articles/9992998-see-deleted-transactions.md): View previously deleted Points and Rewards transactions.
- [Printables](https://help.whyliveschool.com/en/articles/8980511-printables.md): Choose between a Simple layout or a Paycheck layout to print a history of Points, comments, and Rewards for students.

## Hall Passes

- [Hall Pass General Settings](https://help.whyliveschool.com/en/articles/16311275-hall-pass-general-settings.md): Close forgotten passes automatically, choose whether students and parents see pass history, and decide whether teachers get the school-wide dashboard.
- [Give a Student a Hall Pass](https://help.whyliveschool.com/en/articles/16597386-give-a-student-a-hall-pass.md): How teachers issue a hall pass from the roster: select the student, click Hall Pass, and choose a pass type.
- [Hall Pass Waitlists: When a Pass Type Is Full](https://help.whyliveschool.com/en/articles/16597590-hall-pass-waitlists-when-a-pass-type-is-full.md): Why a student gets put in line for a hall pass, what teachers and students see while they wait, and how staff manage the queue.
- [Set Up a Hall Pass Kiosk](https://help.whyliveschool.com/en/articles/16298744-set-up-a-hall-pass-kiosk.md): Turn a spare device into a station where students start and end their own hall passes.
- [Pause Hall Passes](https://help.whyliveschool.com/en/articles/16300414-pause-hall-passes.md): Stop new hall passes being issued school-wide, for every pass type or just the ones you choose.
- [Set Hall Pass Limits](https://help.whyliveschool.com/en/articles/16300523-set-hall-pass-limits.md): Cap how many passes or how many minutes students can take, school-wide, by grade, or per student.
- [Hall Passes for Students](https://help.whyliveschool.com/en/articles/16300606-hall-passes-for-students.md): What students see when they start their own hall pass, check back in, and review their pass history.

## Setup

- [Import Your Students and Staff](https://help.whyliveschool.com/en/articles/15879232-import-your-students-and-staff.md): Upload your roster to add brand new students, update existing ones, and remove anyone who has left, all in one file.
- [Edit a Student](https://help.whyliveschool.com/en/articles/8557414-edit-a-student.md): Edit a student's name or grade.
- [Add a New Student](https://help.whyliveschool.com/en/articles/8557415-add-a-new-student.md): Manually add a new student to LiveSchool
- [Delete a Student](https://help.whyliveschool.com/en/articles/8557423-delete-a-student.md): Use Student Setup to delete students
- [Manage Rosters for a Single Student](https://help.whyliveschool.com/en/articles/8557419-manage-rosters-for-a-single-student.md): Add or remove a student from Rosters
- [Download a Student Export](https://help.whyliveschool.com/en/articles/8557418-download-a-student-export.md): Download a CSV with students' "bank accounts," access codes, and more.
- [Download an Access Sheet for a Single Student](https://help.whyliveschool.com/en/articles/8557422-download-an-access-sheet-for-a-single-student.md): Learn the steps to download an access sheet for one student
- [Printing QR Badges or Barcodes](https://help.whyliveschool.com/en/articles/9331296-printing-qr-badges-or-barcodes.md): Print QR Badges or Barcodes for teachers to scan in order to award Points or purchase Rewards.
- [Student Doesn't Appear in LiveSchool](https://help.whyliveschool.com/en/articles/6781679-student-doesn-t-appear-in-liveschool.md): If a student is missing from the LiveSchool system there are a few things to check.
- [Saving/Transferring Bank Account Balances](https://help.whyliveschool.com/en/articles/7994358-saving-transferring-bank-account-balances.md): Share Points balances from previous PBIS platforms for upload to LiveSchool.
- [Fixing Student Primary School Mismatches in LiveSchool](https://help.whyliveschool.com/en/articles/12485181-fixing-student-primary-school-mismatches-in-liveschool.md): How to update the Primary Sourced Org ID for students in ClassLink to match the campus with the most enrollments
- [Inviting Teachers and Staff to LiveSchool](https://help.whyliveschool.com/en/articles/6296108-inviting-teachers-and-staff-to-liveschool.md): How to send the staff at your school an email to create a LiveSchool account.
- [Add a New Admin or Teacher User](https://help.whyliveschool.com/en/articles/6318839-add-a-new-admin-or-teacher-user.md): SIte Leaders can add a new user to their LiveSchool site
- [Edit a Teacher Account](https://help.whyliveschool.com/en/articles/6277785-edit-a-teacher-account.md): Give a teacher Admin permissions, or update a teacher's title, name, or email.
- [Delete a User from LiveSchool](https://help.whyliveschool.com/en/articles/6296064-delete-a-user-from-liveschool.md): How to delete an admin or teacher user from LiveSchool.
- [Verify Teacher Email](https://help.whyliveschool.com/en/articles/10003107-verify-teacher-email.md): Confirm the correct email a LiveSchool User should use when logging into their account.
- [Remove a User's Access by Managing Licenses](https://help.whyliveschool.com/en/articles/12884603-remove-a-user-s-access-by-managing-licenses.md): Delete users from your LiveSchool account when syncing with Clever or ClassLink
- [Introduction to Rosters](https://help.whyliveschool.com/en/articles/6295358-introduction-to-rosters.md): Group your students into the Rosters you see every day and share your Rosters with other teachers.
- [Creating a New Roster](https://help.whyliveschool.com/en/articles/6295411-creating-a-new-roster.md): Manually build a new Roster
- [Delete Manually Added Rosters](https://help.whyliveschool.com/en/articles/6815537-delete-manually-added-rosters.md): Remove unneeded Rosters from your LiveSchool account.
- [Renaming Rosters](https://help.whyliveschool.com/en/articles/6336213-renaming-rosters.md): Rename Rosters in order to switch from Roster to Roster throughout the day with ease.
- [Add or Remove Multiple Students from Rosters](https://help.whyliveschool.com/en/articles/6295428-add-or-remove-multiple-students-from-rosters.md): Use these steps to make edits or updates to your Rosters
- [Sharing a Roster](https://help.whyliveschool.com/en/articles/6295423-sharing-a-roster.md): Grant access to your Rosters for teachers and staff
- [Print Rosters \(Student Lists\)](https://help.whyliveschool.com/en/articles/6815563-print-rosters-student-lists.md): Print the list of students found on each Roster
- [Setting Student Homerooms for Easier Reporting and Fulfillment](https://help.whyliveschool.com/en/articles/8276607-setting-student-homerooms-for-easier-reporting-and-fulfillment.md): How to enable a Roster to act as a print group, and appear as a student homeroom on Points Logs, Scoreboards, & Fulfillment.
- [Assign Rosters to a Teacher](https://help.whyliveschool.com/en/articles/10007503-assign-rosters-to-a-teacher.md): Share Rosters with teachers and users for quick access and ease of use.
- [Hiding & Unhiding Rosters](https://help.whyliveschool.com/en/articles/8076079-hiding-unhiding-rosters.md): Hide Rosters that you don't frequently need, and unhide them later if you change your mind!
- [Roster Picker](https://help.whyliveschool.com/en/articles/10022660-roster-picker.md): Utilize our Roster dropdown to navigate through the Points and Rewards screens.
- [Managing "My Rosters"](https://help.whyliveschool.com/en/articles/10546834-managing-my-rosters.md): "Favorite" Rosters for easier access on your Roster Picker.
- [Introduction to Points Logs](https://help.whyliveschool.com/en/articles/6277775-introduction-to-points-logs.md): Download details for every Point and Reward your school has recorded by month
- [Finding Data on a Withdrawn Student](https://help.whyliveschool.com/en/articles/7993085-finding-data-on-a-withdrawn-student.md): Use Points Logs or Timeline to find transaction history for a student no longer attending your site.
- [Edit School Address and Time Zone](https://help.whyliveschool.com/en/articles/6336182-edit-school-address-and-time-zone.md): Update your school's address or time zone using these steps!
- [Set "Year to Date"](https://help.whyliveschool.com/en/articles/9400677-set-year-to-date.md): Choose what date frame you'd like included when you set a custom timeframe of "Year to Date"
- [Resetting Students' Bank Accounts](https://help.whyliveschool.com/en/articles/6295983-resetting-students-bank-accounts.md): Steps to resetting student bank account balances to start fresh.
- [Clearing and Resetting your Student Points](https://help.whyliveschool.com/en/articles/6858851-clearing-and-resetting-your-student-points.md): Learn about the three different ways to clear your LiveSchool points.
- [Clear Your Entire LiveSchool Account](https://help.whyliveschool.com/en/articles/6296151-clear-your-entire-liveschool-account.md): Reset your data from LiveSchool
- [Deleting / Archiving Behaviors and Rewards](https://help.whyliveschool.com/en/articles/10413576-deleting-archiving-behaviors-and-rewards.md): How to delete or archive Behaviors from your Rubric and Rewards from your menu, and what happens to your site's data.
- [Set Up Staff Notifications in the Behavior Rubric](https://help.whyliveschool.com/en/articles/6319594-set-up-staff-notifications-in-the-behavior-rubric.md): Notify staff or admin when certain behaviors are awarded to students.
- [Creating Your School-Wide Behavior Rubric](https://help.whyliveschool.com/en/articles/12933280-creating-your-school-wide-behavior-rubric.md): The behavior rubric is one of the most important parts of your points system.
- [Adding LiveSchool to Your ClassLink App Library](https://help.whyliveschool.com/en/articles/12710126-adding-liveschool-to-your-classlink-app-library.md): If your district uses ClassLink, administrators can easily add LiveSchool to the district’s App Library so teachers and students can log in directly from their launchpad.
- [LiveSchool and ClassLink: A Guide for District Administrators](https://help.whyliveschool.com/en/articles/16627005-liveschool-and-classlink-a-guide-for-district-administrators.md): What to share from your Roster Server, what Site Leaders can change inside each school, and how licenses, roster names, and co-teachers work.
- [Manage Your Site \(Clever & ClassLink\)](https://help.whyliveschool.com/en/articles/6325556-manage-your-site-clever-classlink.md): How to manage students, Rosters, and staff in LiveSchool on a site synced via Clever or ClassLink.
- [Syncing Roster Data with LiveSchool via ClassLink](https://help.whyliveschool.com/en/articles/11854468-syncing-roster-data-with-liveschool-via-classlink.md): This guide walks you through how to connect your ClassLink Roster Server to LiveSchool to share roster data.
- [Data Syncing with Clever or ClassLink](https://help.whyliveschool.com/en/articles/8833106-data-syncing-with-clever-or-classlink.md): LiveSchool integrates with both Clever and ClassLink to make it easy to keep your student and staff data up-to-date.
- [Clever Students](https://help.whyliveschool.com/en/articles/6680727-clever-students.md): Syncing from Clever to LiveSchool can alter how you edit and update students.
- [Setting up LiveSchool with Clever](https://help.whyliveschool.com/en/articles/6387839-setting-up-liveschool-with-clever.md): Setup Requirements, Required Fields, Single Sign-On \(SSO\), Frequently Asked Questions, Support Contacts
- [Clever Sharing Permissions](https://help.whyliveschool.com/en/articles/6318971-clever-sharing-permissions.md): By configuring sharing permissions for LiveSchool, district admins can determine what will sync through to LiveSchool

## Student/Parent App

- [Reset My Password \(For Parents\)](https://help.whyliveschool.com/en/articles/6303750-reset-my-password-for-parents.md): Use Forgot Password on the sign-in page to get a reset link by email.
- [How to Change Your Password \(For Parents and Guardians\)](https://help.whyliveschool.com/en/articles/6301064-how-to-change-your-password-for-parents-and-guardians.md): Change your LiveSchool password from Profile, under the Password tab.
- [Choosing the Right LiveSchool App](https://help.whyliveschool.com/en/articles/8835379-choosing-the-right-liveschool-app.md): There is now one LiveSchool app for everyone: LiveSchool Next. Here is where to get it.
- [Add Multiple Students to a Parent Account](https://help.whyliveschool.com/en/articles/6303727-add-multiple-students-to-a-parent-account.md): Use Connect a Profile to add another student to your account, then switch between your children.
- [Translating LiveSchool into Other Languages](https://help.whyliveschool.com/en/articles/8275437-translating-liveschool-into-other-languages.md): Families can read the LiveSchool portal in 24 languages, and staff can set a family's language for them.
- [Reset My Password \(For Students\)](https://help.whyliveschool.com/en/articles/6303755-reset-my-password-for-students.md): Use Forgot Password on the sign-in page to get a reset link by email.
- [How to Change Your Password \(For Students\)](https://help.whyliveschool.com/en/articles/6303715-how-to-change-your-password-for-students.md): Change your LiveSchool password from My Profile, under the Password tab.
- [Managing Student and Parent Access](https://help.whyliveschool.com/en/articles/6295439-managing-student-and-parent-access.md): View or edit a student's or parent's email or password, and see students' and parents' last login.
- [Bulk Print Access Sheets](https://help.whyliveschool.com/en/articles/6927552-bulk-print-access-sheets.md): Print Access Sheets for a roster, grade, or your whole school, in any of 21 languages.
- [Look Up a Parent's or Student's Email Address](https://help.whyliveschool.com/en/articles/6295857-look-up-a-parent-s-or-student-s-email-address.md): Find what parent or student email is linked to a student's LiveSchool account.
- [Edit a Student's or Parent's Email Address](https://help.whyliveschool.com/en/articles/6295860-edit-a-student-s-or-parent-s-email-address.md): Make edits to student and parent email addresses with these steps
- [Change a Student's or Parent's Password \(For Educators\)](https://help.whyliveschool.com/en/articles/6295863-change-a-student-s-or-parent-s-password-for-educators.md): Change a student or parent password with these steps
- [View Access Codes for Students and Parents that Haven't Signed Up](https://help.whyliveschool.com/en/articles/6295869-view-access-codes-for-students-and-parents-that-haven-t-signed-up.md): Track which parents have not logged into their student's LiveSchool account
- [See Last Login for Students and Parents](https://help.whyliveschool.com/en/articles/6295874-see-last-login-for-students-and-parents.md): Track the latest login for students and parents
- [Streamlining Family Account Setup with LiveSchool](https://help.whyliveschool.com/en/articles/9039152-streamlining-family-account-setup-with-liveschool.md): Invite each family via email from within LiveSchool

## Troubleshooting/Login Issues

- [LiveSchool Login/General Troubleshooting](https://help.whyliveschool.com/en/articles/6988256-liveschool-login-general-troubleshooting.md): Most tech issues can be resolved with the tips suggested here.
- [Points Aren't Loading \(Spinning Circles Instead of Numbers\)](https://help.whyliveschool.com/en/articles/16499112-points-aren-t-loading-spinning-circles-instead-of-numbers.md): Fix spinning circles where student point totals should be by clearing LiveSchool's stored data, either with the button inside the app or manually in your browser.
- [Reset Your Forgotten Password](https://help.whyliveschool.com/en/articles/6308172-reset-your-forgotten-password.md): Use these steps to reset your password.
- [Login Issues with Admin Login](https://help.whyliveschool.com/en/articles/6929051-login-issues-with-admin-login.md): Common issues that arise with logging into the Admin Panel.
- [LiveSchool's Admin Panel](https://help.whyliveschool.com/en/articles/7830835-liveschool-s-admin-panel.md): Use LiveSchool's Admin Panel to change passwords.
- [Manage Your Account](https://help.whyliveschool.com/en/articles/6336185-manage-your-account.md): Changing or resetting your password, and logging out of LiveSchool
- [What Are the System Requirements to Use LiveSchool?](https://help.whyliveschool.com/en/articles/6303699-what-are-the-system-requirements-to-use-liveschool.md): Compatible browsers and devices for LiveSchool
- [Fix Login Issues Caused by a Service Worker \(Microsoft Edge\)](https://help.whyliveschool.com/en/articles/12601922-fix-login-issues-caused-by-a-service-worker-microsoft-edge.md): If you can’t log into LiveSchool and the page won’t load, clearing an old “Service Worker” may help.
- [Chat with LiveSchool Support](https://help.whyliveschool.com/en/articles/6331295-chat-with-liveschool-support.md): If you have a question or need support, you can reach a live Customer Support agent during business hours, or send us a message in off-hours
- [Name or Text Changes Visible on Screen](https://help.whyliveschool.com/en/articles/9020214-name-or-text-changes-visible-on-screen.md): Why names or text may look different on your LiveSchool screen
- [Camera Troubleshooting \(QR Codes\)](https://help.whyliveschool.com/en/articles/9331316-camera-troubleshooting-qr-codes.md): Troubleshoot camera issues when using our QR scanner.
- [Clearing Cookies for LiveSchool](https://help.whyliveschool.com/en/articles/13677150-clearing-cookies-for-liveschool.md): If you’re having trouble logging into LiveSchool or your browser session is lagging clearing your browser cookie can help reset your session.

## Subscription Information

- [Sole Source Letter](https://help.whyliveschool.com/en/articles/6386432-sole-source-letter.md): LiveSchool's school-wide behavior management and reporting platform is a sole source product manufactured, sold and distributed exclusively
- [Renewing LiveSchool](https://help.whyliveschool.com/en/articles/7885276-renewing-liveschool.md): Whether you have purchased LiveSchool for one or five years, here are the steps for renewing your LiveSchool subscription.
- [W-9 Form for LiveSchool, Inc.](https://help.whyliveschool.com/en/articles/6386479-w-9-form-for-liveschool-inc.md): Request for Taxpayer Information, the LiveSchool Mailing Address, and our Employer Identification Number \(EIN\)
- [Payment Information](https://help.whyliveschool.com/en/articles/6386762-payment-information.md): We accept purchase orders, checks, credit cards & ACH transfers for all domestic partners, and wire transfers for all international partners
- [Release Notes](https://help.whyliveschool.com/en/articles/7897565-release-notes.md): A quick description of the new features and bugs that have been fixed in each new LiveSchool release.
- [LiveSchool Data Security & Privacy Program Overview](https://help.whyliveschool.com/en/articles/6386790-liveschool-data-security-privacy-program-overview.md): LiveSchool is a secure web-based application that meets FERPA and COPPA requirements
- [Accessibility](https://help.whyliveschool.com/en/articles/6387343-accessibility.md): Here is LiveSchool's VPAT, documenting our conformance with WCAG 2.0, 2.1, and 2.2 Level AA guidelines.
- [Legal](https://help.whyliveschool.com/en/articles/6387612-legal.md): LiveSchool's User Agreement, Privacy Policy, and Opt-Out Request
- [Integrations](https://help.whyliveschool.com/en/articles/6387900-integrations.md): Sync students, staff members, and rosters with your Student Information System \(SIS\) using Clever or ClassLink
- [Funding LiveSchool: A Practical Guide](https://help.whyliveschool.com/en/articles/6387923-funding-liveschool-a-practical-guide.md): LiveSchool sits squarely within the categories of programs that federal, state, and local education funding is designed to support: PBIS, school climate, social-emotional learning, and educational ...

## Inspiration

- [Behavior Rubric Templates for LiveSchool](https://help.whyliveschool.com/en/articles/6372158-behavior-rubric-templates-for-liveschool.md): Some inspiration for creating or updating your LiveSchool Behavior Rubric
- [Ideas and Best Practices](https://help.whyliveschool.com/en/articles/6295880-ideas-and-best-practices.md): Tips and best practices for incorporating LiveSchool points into your class routine.
- [Transforming Classroom Culture with LiveSchool](https://help.whyliveschool.com/en/articles/9999428-transforming-classroom-culture-with-liveschool.md): Highlights from Our Recent Tech Tuesday Session
- [Reinforcing Behaviors in LiveSchool](https://help.whyliveschool.com/en/articles/8826493-reinforcing-behaviors-in-liveschool.md): A Guide to Doubling Point Values
- [Student Reward Templates and Certificates](https://help.whyliveschool.com/en/articles/6584146-student-reward-templates-and-certificates.md): Recognize great student behavior and accomplishments, and help incentivize teachers, with our LiveSchool certificate and reward coupon!
- [📚 Best Practices from the Research](https://help.whyliveschool.com/en/articles/6304867-best-practices-from-the-research.md): What the science says about making LiveSchool effective in your classroom
- [Promoting Respect and Responsibility: Implementing a Community Agreement](https://help.whyliveschool.com/en/articles/8891592-promoting-respect-and-responsibility-implementing-a-community-agreement.md): This guide will provide a step-by-step approach for teachers and school leaders to consider implementing this strategy within their schools
- [Creating a Clear Vision \(with Template\)](https://help.whyliveschool.com/en/articles/9221450-creating-a-clear-vision-with-template.md): Craft a comprehensive vision and measurable goals for your school's implementation of LiveSchool with this downloadable worksheet.
- [Encouraging Teacher Buy-In](https://help.whyliveschool.com/en/articles/8863717-encouraging-teacher-buy-in.md): Tips for Successful LiveSchool Adoption
- [Connecting Families with LiveSchool](https://help.whyliveschool.com/en/articles/8912523-connecting-families-with-liveschool.md): LiveSchool's guide on accessing and sharing students' points and rewards information through the LiveSchool Parent App.
- [Tracking Student Hallway Behavior with LiveSchool](https://help.whyliveschool.com/en/articles/8896418-tracking-student-hallway-behavior-with-liveschool.md): Track student hallways passes and bathroom visits by updating your rubric, setting live notifications, and reviewing detailed timelines.
- [Resources for LiveSchool Setup](https://help.whyliveschool.com/en/articles/8167603-resources-for-liveschool-setup.md): Use our self-guided resources to set up your LiveSchool site. We include examples, video tutorials, and downloadable resources.
- [LiveSchool Rollout Reflection](https://help.whyliveschool.com/en/articles/11643474-liveschool-rollout-reflection.md): A checklist designed to help your school reflect on your LiveSchool usage.
- [How LiveSchool Supports the Montessori Approach](https://help.whyliveschool.com/en/articles/10344013-how-liveschool-supports-the-montessori-approach.md): Learn how LiveSchool seamlessly integrates with the Montessori philosophy, enhancing classroom management and student independence.
- [LiveSchool Learning Walks](https://help.whyliveschool.com/en/articles/6831511-liveschool-learning-walks.md): To create professional learning opportunities for educators and LiveSchool Team Members, we'd like to observe your classroom!
- [Resources for Families](https://help.whyliveschool.com/en/articles/6858785-resources-for-families.md): Introduce LiveSchool to your families using slides, letters, one-pagers, or videos
- [Creating a Positive School Environment: Insights from Real Conversations](https://help.whyliveschool.com/en/articles/9959042-creating-a-positive-school-environment-insights-from-real-conversations.md): How One Leader is Transforming Behavior Tracking and Teacher Engagement
- [Advocating for LiveSchool](https://help.whyliveschool.com/en/articles/9203922-advocating-for-liveschool.md): A ready-to-use template for convincing your school leaders to purchase and adopt LiveSchool within your school community.
- [LiveSchool Pricing and Packaging](https://help.whyliveschool.com/en/articles/10370335-liveschool-pricing-and-packaging.md): LiveSchool offers three pricing tiers designed to meet the unique needs of schools and districts.
- [Using Title I Funds for PBIS Initiatives](https://help.whyliveschool.com/en/articles/10486192-using-title-i-funds-for-pbis-initiatives.md): Investing Title I Funds in Positive Behavior Systems is Allowable, Supported by Research, and Aligned to Student Outcomes
- [LiveSchool's Share and Earn](https://help.whyliveschool.com/en/articles/7970360-liveschool-s-share-and-earn.md): Learn all about LiveSchool's Share and Earn system of Rewarding LiveSchool users.