Steps to Reset Your Password
Go to parent.LivechoolApp.com and click Forget your password.
Enter your email
Once you click submit, you'll receive an email from email@example.com that looks like the one below – click the link to reset your password.
Enter and reenter your new password
Click Submit and your password will update
Still having trouble? A teacher at your child's school can change your email or password for you too. Ask your child to show their teacher these instructions.