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Reset Your Forgotten Password
Reset Your Forgotten Password

Use these steps to reset your password.

Amanda Banik avatar
Written by Amanda Banik
Updated over 8 months ago

Step 1: Click the "Forgot Password" link

Even if you typically sign in with a Clever account, using the Forgot Password link will still allow you to access your account outside of Clever at https://liveschoolapp.com/#/login. This is a helpful workaround if Clever is offline.

Click Forgot Password on the main screen.

Step 2: Enter your email address and click "Send Email"

Enter the email address associated with LiveSchool in the space provided.

Step 3‍: Check your email for the link or more information

Reset Password Link

Note that this email will come from support@liveschoolinc.com. If you don't see this email:

  • please check your Spam folder

  • check your email address for typos

  • make sure no extra spaces were accidentally entered in the front or back of your email

  • consider other email addresses you have associated with your school

This link will expire in a few hours.

A link will be sent to your email address.

Error Message

If your email address is not in our system, you'll receive the following message. If you get this message we suggest:

  • considering other emails that could be associated to your LiveSchool account

  • ask your Site Leader if your account could have been removed for any reason

  • reach out to support@liveschoolinc.com for more information

If no LiveSchool account was associated with the email you use, you'll get an alternative email.

Step 4: Create a new password

You'll automatically be taken into LiveSchool to create a new password.


Enter in a new password.

‍If the above steps don't work, please reach out to support@liveschoolinc.com.


Looking for more LiveSchool Resources? Click here!

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