Keeping your Behavior Rubric and Rewards Menu up to date helps teachers, students, and families use LiveSchool smoothly. Before making changes, it’s important to know how deleting Behaviors and Rewards affects your data and store management.
Important Note About Deleting Rewards
If you delete a Reward that students have already purchased, it will also disappear from the Fulfillment tab. That means you’ll lose visibility into any unfulfilled orders tied to that Reward.
We strongly recommend not deleting any Rewards until you’ve confirmed there are no outstanding orders that still need to be fulfilled.
If you need to remove something temporarily, archiving is the safer option.
Deleting Behaviors from Your Behavior Rubric
How to Delete a Behavior
Go to Setup.
Scroll to Edit Behavior Rubric.
On the Edit Rubric screen, click the red X next to the Category or Behavior you’d like to delete.
What Happens to Your Data
Students won't lose any points when a Behavior or Category is deleted.
Deleted Behaviors still show their original name in:
Timeline
Points Logs
Recaps
Printables
Deleted Behaviors will appear as “Deleted Item” on all Dashboards.
Deleted Behaviors won’t appear on the Behavior Scoreboard.
Deleted Behaviors won’t be filterable in Timeline or Scoreboards.
If all Behaviors are deleted, you’ll need to add new ones before logging out. A blank rubric prevents you from signing back into LiveSchool.
Deleting or Archiving Rewards in Your Rewards Menu
How to Access Your Rewards Menu
Go to Setup.
Scroll to Edit Rewards Store.
Deleting a Reward
You can delete a Reward by clicking the red X next to it.
Before deleting, please be aware:
Important Data & Fulfillment Changes
Students won’t get points back for deleted Rewards.
Deleted Rewards still show their original name in:
Timeline
Points Logs
Recaps
Printables
Deleted Rewards appear as “Deleted Item” on all Dashboards.
Deleted Rewards won’t appear on the Rewards Scoreboard.
Deleted Rewards won’t be filterable in the Timeline.
If a student has already purchased the Reward, deleting it will also remove it from the Fulfillment tab. You’ll lose visibility into any unfulfilled orders, so only delete a Reward after you’ve confirmed there are no outstanding student purchases.
Archiving a Reward (Recommended)
Archiving keeps the reward visible in your data but removes it from student purchase options.
How to Archive
Click the Reward.
Check the Archive box at the bottom.
Click Save.
Benefits of Archiving
The Reward is still included in all reports and views.
Students can no longer purchase it.
Past purchases remain visible in the Fulfillment tab.
Your data stays clean and complete.
Viewing Archived Rewards
Click the Archived tab on your Edit Store screen.
Unarchiving a Reward
If you want to make it available again, uncheck the Archive box and click Save.
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