What is Safelisting?
Firewalls in schools are necessary, but can sometimes interfere with LiveSchool's ability to connect with your users and power your school's data.
Asking your IT department to safelist LiveSchool's domains ensures that the data we send through your school's firewall is recognized and we're able to provide the best performance possible.
Domains to Safelist
To ensure the effective performance of the LiveSchool app, please safelist:
The * above should be included to ensure that all subdomains are also included on your safelist. Doing a wildcard safelist is necessary to not run into issues within the app.
Supported Devices and Browsers
PC - Windows 10 and higher with newest version of Chrome (recommended) or Edge
macOS - El Capitan and higher with newest version of Chrome, or Safari
Android - 5.1.1 and higher using Chrome (see how to add LiveSchool to your home screen here)
iOS - 14.5 and higher, these include iPhone, iPad, iPad Air, and iPad Pro models