Release Notes

A quick description of the new features and bugs that have been fixed in each new LiveSchool release.

Laura Litton avatar
Written by Laura Litton
Updated over a week ago

2023

Version 2.44.3 (September 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Welcome Email Reminders

When a staff member is invited to create an account in LiveSchool, if they do not open the initial Welcome to LiveSchool email and set a password (or login with Clever SSO), the following week they will receive a reminder.

Reminder emails will continue up to 8 weeks after the first email was sent.

🛠️ Bug Fixes and Improvements

  • If a school creates a teacher manually who later also syncs via Clever, they will no longer be deleted from LiveSchool if that person stops syncing via Clever and will instead revert to the manually created teacher.

  • If a Clever-synced teacher is removed from the sync and later added by a school manually, they will attach to the Clever teacher if added via sync again.

  • When an administrator or site leader requests to clear site data or add additional users, the help request will come from their email with the +string removed to help deliverability.

  • Fixed a bug that caused Clever-synced users who were promoted from a teacher to an administrator or site leader to be demoted to Ttacher when a full sync was run.

  • Fixed a bug that caused a roster to be in an invalid state in LiveSchool and thus not receive updates when syncing if it was deleted and then undeleted in Clever.

  • Fixed a bug that caused teachers to oscillate between multiple schools they are associated with in Clever. Now, the teacher will remain associated with the school that is listed as their primary school when a manual sync is run.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.44.1 (September 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused Recaps to only show bank account totals since July 1st. Now, it will show the same value as Rewards or "Saved" on Scoreboards, which has been calculated since the last bank account reset.

  • Fixed a bug that caused long emails on the Task Card asking for Site Leaders to wrap. Instead, they will now be shortened with an ellipsis when they are very long.

  • Fixed a bug that caused behavior items worth a 3-digit point value to wrap in the rubric point bubble on the Points page.

  • Improved our Create Account page, removing the "Don't have an account?" link that should only appear on the login page.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.43.3 (August 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug related to Student Search not working on the Points and Rewards screens.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.43.2 (August 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Create an Account with Clever

If your school is using Clever to sync your account, you can now log in with your Clever Single Sign On (SSO) option from the moment you create your account.

New Update Needed Pop-Ups

If you are using an outdated version of the LiveSchool iOS app for Educators, you will now see an "Update Recommended" or "Update Required" pop-up with more information.

Updated Language for Error Pop-Ups

If you run into an issue while using LiveSchool, we have updated the information presented and captured during those moments.

🛠️ Bug Fixes and Improvements

  • Fixed a number of bugs associated with when invite emails are sent to new staff members.

  • Fixed a bug where the Task Card for inputting School Year dates was sending old school year dates rather than the newly selected dates.

  • Fixed a bug that caused only the first fifty transactions to appear on Recaps timelines.

  • Fixed a bug that caused the "Don't have an account?" link to appear on all loading screens, rather than just the LiveSchool login page.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.42.0 (July 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Delivering Emails to Multi-Site Users

We are now sending our welcome emails, forgotten password requests, and behavior notifications to a staff member's base email (first.last@domain.com) to ensure they are delivered even if district filters block "+" additions

🛠️ Bug Fixes and Improvements

  • Improved the Data Uploader page by updating copy and links, adding an indicator for the 4th step, and increasing the affordance of the submit button.

  • Fixed a bug where the Task Card for inputting School Year dates was showing "1 open task" even after it was completed.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.41.0 (June 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Task Card: Upload CSV Files

We can ask Site Leaders to upload files of their students and staff to set up their site for the year.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that prevented some Site Leaders from seeing the Task Card about confirming Site Leaders when they updated their display settings.

  • Fixed a bug where the Task Card for inputting School Year dates was showing "1 open task" even after it was completed.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.40.0 (June 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Task Card: Update Site Leaders

We can ask Site Leaders to identify who they would like to aid in managing LiveSchool by having them update their site leaders.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.39.0 (May 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused users trying to log in via Clever SSO to be stuck on an infinite loading screen.

  • Increased the character limit for student last names to equal the same number allowed for first names—64 characters.

  • Improved the arrows on the calendar dropdown in the School Year Dates Task Card so that clicking “next month” is easier, reducing the likelihood of accidentally clicking “next year”.

  • Fixed a bug that prevented the gray background on the main menu page from extending on scroll for iPad and iPhone.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.38.0 (May 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Task Card: School Year Dates

We can ensure that LiveSchool sites are built and set up for when students and staff are ready to start using LiveSchool by asking site leaders to identify school year start and end dates.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that prevented Safari users from seeing the selected dates in date-selection fields.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.37.6 (April 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Task Card: Site Leader Return Status

We have added a new task that helps site leaders identify whether they are planning to return to manage their LiveSchool account the following year.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.36.0 (February 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

School Name

We have added the name of the school to appear for all staff members.

This is especially helpful to site leaders and administrators who have multiple LiveSchool accounts, so they know which school they are currently logged into.

Task Manager for Site Leaders

We have also added a task manager that appears for site leaders on their homepage. In the future, it will include tasks they need to complete to set up and manage their school's account.

"Don't Have an Account?" Option

For people who reach the LiveSchool log-in page but do not have a username or password, we have added an option where they can click "Don't have an account?" that will redirect them to the LiveSchool pricing page.

Updated Default Rubric and Rewards

When new LiveSchool sites are created, we used the most common categories and behaviors from current partners to update our default options.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the “Hide Top Teachers” setting to not be reflected in batch-downloaded student Dashboards.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.35.2 (January 2023)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused data for some students to be repeated in Dashboard Downloads, such that it appeared some students had the wrong recorded data.

  • Fixed a bug that caused Access Sheets pulled from the roster picker for Clever sites with SSO turned on to not reflect that status and instead have student access codes.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


2022

Version 2.34.2 (October 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Addressed a LiveSchool outage ensuring all users could log in, refresh, and use LiveSchool again after an externally hosted javascript package was failing to initialize.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.34.0 (October 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Removed the "Miss" Title

Now that none of our staff members had chosen "Miss" as their honorific, we have removed it as an option.

Staff members can still choose a "Ms." option as their title.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused our Behavior Notifications modal to not function if a staff member that originally was set to receive notifications had been deleted from the site.

  • Fixed a bug that prevented the subject of the Recap email from reflecting a student’s updated name.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.33.0 (September 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

No Restrictions on Retroactive Points

We have ensured that no one will run into the outdated "Unable to Backdate Point" error now that Paychecks have been sunset.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the time picker to be disabled when giving a retroactive point if the site had performed a bank account reset.

  • Fixed a bug that occurred when the House Points Dashboard was accessed “too quickly” from House Points main menu, causing long or infinite load times.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.32.1 (August 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Flexible School Year Dates

We have provided LiveSchool site leaders with the ability to set their school year start dates in the past.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that allowed staff to set their school year end date before their school year start date if they were adjusting these dates after they had been set the first time.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.32.0 (August 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Gender Neutral "Mx." Title for Staff

We have now included an option for "Mx." as a title that staff members can choose.

Updated Roster Picker Options

We have updated the initial "Roster" tab in the Roster Picked to be renamed to "My Rosters."

Any rosters that are shared with a staff member will appear here, and they can choose to hide or unhide them.

Also, now all teachers can see a "Teachers" tab in the Roster Picker, so they can choose a roster that has not been shared with them to award points.

🛠️ Bug Fixes and Improvements

  • Fixed a bug in which the item filter was not holding when drilling down from a filtered Scoreboard to a Timeline.

  • Fixed a bug in which item filters applied in Scoreboard would appear in the modal even after they were no longer applied.

  • Fixed a bug in which the “Close Settings” button was hidden for any side panel settings across all apps.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.31.1 (August 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that prevented some users from opening the Roster Picker.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.31.0 (August 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Support Opens Chat in Same Window

We now have the chat that opens when people press the "Support" button in the bottom left-hand corner of their LiveSchool app.

Sunsetting Paychecks

Paychecks were weekly reports that you could send home with students to keep families in the loop on their child’s behavior, but they took a lot of work!

With your help, we have created a new way to easily engage students and parents in your school culture with a weekly one-click email for seamless feedback... Recaps!

Adding a Recaps Summary to Trial Accounts

We have added a screen that walks people on trial accounts through the Recaps feature.

🛠️ Bug Fixes and Improvements

  • Fixed a bug in the “Reset Student Accounts” feature that caused double deductions in the reset bank accounts calculation for conducts that had already been reversed.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.30.9 (July 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused sites syncing students and staff via Clever to see the Launch Countdown that encourages them to submit their students and staff via CSV, which they do not need to do.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.30.8 (July 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that presented an error in the data uploader for emails with the format abc@c.d.e.f and prevented schools with multiple domain emails from uploading their files successfully for launch.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.30.7 (July 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Sharing School Year Dates and Site Leaders

We have created a launch flow through which staff members can share their school year dates and invite 3-5 site leaders.

Uploading Students and Staff

We have made it possible for staff members to submit CSV files for students and staff members to add to their LiveSchool site.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.29.0 (April 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

House Colors on Student Buttons

We've added each student's house color on their buttons so that teachers and admin can see and display which house students are in as they receive points.

🛠️ Bug Fixes and Improvements

  • Timeline export now reflects the applied type, item, student, and teacher filters.

  • Drilling down from a Student Dashboard to a Scoreboard via “See All” for Top Merits, Top Demerits, or Top Rewards and then drilling down further to a Timeline now maintains the student filter.

  • Filtering Timeline by demerits and rewards now is properly applied and shows both demerits and rewards instead of just demerits.

  • Drilling down from a Student Dashboard to a Scoreboard via “See All” for Top Teachers and then drilling down further to Timeline no longer holds a non-existent Item Filter.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.28.0 (March 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:


🛠️ Bug Fixes and Improvements

  • Fixed a bug in which the support button was visible in the header for trial accounts.

  • Fixed a bug that allowed teachers to undo points given by other staff at their site via Timeline.

  • Improved the show/hide feature for behavior categories such that the option is available even if only one category exists. This prevents a state in which a category can become permanently hidden.

  • Fixed a bug that prevented a staff member from opening a student’s recap if the student’s name had extra “white space” characters.

  • Improved recaps URLs so that a user will see a custom 404 page, our “Oops Page” if they try to view a recap with a non-existing token.

  • Improved the copy on the modal that appears for a site when they first flip the toggle to turn on recaps.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.27.4 (February 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Recaps

We have added the ability to automatically deliver a weekly email summary of point data to students and their families.

This allows schools to easily engage students and families with a live point balance, detailed points and comments, progress charts, and access to point history.

Welcome to Recaps Emails

We have created a "Welcome to Recaps" email that is sent to students and families before their first weekly Recaps email.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.26.0 (February 2022)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

More Prominent Support Button

We have replaced the older Chat and Learning Center buttons with a prominent Support button.

This is now included in the header on every page and present in the Account menu.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused text to overflow the callout component.

  • Fixed a bug that caused the Edit Behavior modal to unselect the Behavior Type after adding a user to the Notifications setting.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


2021

Version 2.25.1 (December 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug in which the Custom Date Picker in Insights and Points did not use the site's timezone, but instead used local time.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.25 (November 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that prevented the chat from launching when clicking the Support button.

  • Fixed a bug that prevented users from successfully changing the setting "Subtract Points for Negative Behaviors" from Setup.

  • Fixed a bug that caused the second-tier navigation text "Record" on Timeline for teachers when navigating from Points.

  • Improved the student search in Points and Rewards so that it is more performant when there are very large numbers of students at a site.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.24 (October 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Creation of Trial Accounts

We have now made it possible for someone to create a new trial account on their own with default students, rosters, and rubrics.

Longer Reward Names for Students and Parents

We have updated the way reward names appear for students and parents so that they can see the full name of their school's rewards (from 15 to 64 characters).

Updated Error Modals

We've updated the copy and links for our error modals to help point people to support@liveschoolinc.com or a specific help article to learn more.

🛠️ Bug Fixes and Improvements

  • Fixed a couple of bugs associated with real-time updates and animation for points and reward bubbles when using the search feature.

  • Fixed a bug that was causing an unexpected error when resetting a password.

  • Fixed a bug that hid the "edit saved comment" dialog on Safari.

  • Fixed a bug that erased all of the text-field input when creating a new behavior if a notification was added.

  • Fixed a bug that prevented admins from setting the Daily Points Bonus back to 0 in Rewards > Options.

  • Fixed a bug that caused popup sounds in Safari to "build up" until the user triggered a sound via the Randomizer.

  • Fixed a bug that caused the number of students in a roster to not update immediately in the roster picker if changes were made in Setup.

  • Fixed a bug that prevented schools on the other side of the world from choosing the current day in the Customer Date Range Picker.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.23 (August 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Explanations for Additional Features in Trial Accounts

We have added quick summaries for paychecks, house points, and insights for people using trial accounts of LiveSchool.

They can also reach out directly to the Partnerships team from any screen via the new banner.

Subtotal for Rewards

We have reinstated an incrementing value for the number of points that are being spent during the rewards checkout process.

🛠️ Bug Fixes and Improvements

  • Fixed a bug where pagination did not appear for large rosters on mobile devices.

  • Improved footer buttons, streamlining them as only icons on mobile and increasing consistency in the copy on the desktop version.

  • Improved the email logic for new admin users. Now a newly created admin will receive the "Welcome to LiveSchool" email and can follow the link to set up their account via the "Create Your Account" screen.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.22 (July 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Updated Headers

We've released updated headers to reflect an additional menu for points, rewards, and insights.

LiveSchool admins can now edit the rubric and add additional rewards from the additional menus, and everyone can flip between types of insights.

Consolidated Buttons in a Single Menu

We've taken actions from all over LiveSchool and consolidated them into a single contextual menu.

This will help everyone access the right buttons based on the actions they are currently taking, and see descriptions about what each option does.

Quickly Undo Points

We've made it possible to quickly undo a point, or view the record of the point being recorded in the timeline directly from the pop-up that appears when that point is recorded.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that threw an error if a user in Scoreboards chose a custom date range with an end date before the last bank account reset.

  • Fixed the link on "Welcome to LiveSchool" emails so that they direct a user to the Create Your Account screen if they have not logged in before.

  • Fixed a bug that caused the Scoreboards custom date selector to not include data for the last selected day.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.21 (June 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Automatic Version Updates

We have made it possible to ensure that users automatically receive the latest web-based version of LiveSchool each time they navigate to a new page.

🛠️ Bug Fixes and Improvements

  • Fixed a bug on mobile that caused the Roster Picker "More" menu to display after closing the Roster Picker.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.20 (May 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

More Students On a Page

We've added the ability to display up to 150 students on a single page in Points or Rewards.

This ensures that if a roster or grade level has fewer than 150 students, they will no longer have to switch between pages to see their students.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused modals and popovers to shake on Android devices.

  • Fixed a bug that prevented the roster picker from scrolling on iPads.

  • Fixed a bug that caused long text blocks (such as error details or saved comments) to extend beyond the edge of a modal.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.19 (April 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Last Bank Account Reset Limit

We added an error modal for people who try to record retroactive conducts for a date and time that is before they last reset their student bank account balances.

New Button Reorganization (Beta)

For a select group of schools, we streamlined and simplified many LiveSchool features into a single contextual menu.

We hope this helps everyone see the right buttons based on the actions that they are taking, and find helpful descriptions about what each option in the menu does.

Undo from Point Pop-up (Beta)

For that select group of schools, people can now undo a mistake easily from the pop-up that appears when a point is recorded.

🛠️ Bug Fixes and Improvements

  • Improved session expiration to keep Android and web users logged in.

  • Fixed a bug that causes retroactive transactions to not reset with a bank account reset as they are not recognized as occurring before the reset date.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.18 (March 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the Scoreboard Behavior/Category filter to return all zeros if multiple categories or category and individual behavior were added.

  • Fixed a bug that prevented the "Just Me" filter from applying to search results on Points.

  • Fixed a bug that resulted in paychecks being downloaded twice every time a PDF was accessed.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.17 (March 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

New and Improved Search

We've added the ability to search for multiple students at a time in Points and Rewards!

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused some users to be logged out if the iOS app was closed.

  • Fixed a bug that caused real-time updates to point bubbles to not reflect the time selector.

  • Fixed a bug that caused the time selector to change unexpectedly when navigating between pages.

  • Fixed a bug that prevented the search for students from being completed if the user had the Data Bubbles setting set to "Just Me".

  • Fixed a bug that caused Timeline CSV downloads to display GMT time for conducts instead of in the school's timezone.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.16 (February 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

"Custom" Shortcut in Points

We've added the ability to see data for a "custom" time range on the Points screen.

Introduction of Banners

All screens have been updated to be compatible with a banner that communicates information to people who are logged in.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that returned all zeros if Scoreboard had a filter for a behavior category.

  • Fixed a bug that caused the loading screen to hang if Scoreboards was already sorted and an item filter was being applied.

  • Fixed a bug where Timeline did not preserve the filter for multiple selected students from a Record screen.

  • Fixed a bug in which deleted comments were still appearing in Points.

  • Fixed a bug that registered an empty string as a comment.

  • Fixed a bug that caused the data selected for the "Custom" timeframe to be set to the prior date for users in some timezones.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.15 (January 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Student and Parent Experience

Students and parents can now select their user type and log in using an email and password

Students and parents will first arrive at Dashboards where they can view behavior trends

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the Tools music to stop at the end of the track rather than loop.

  • Fixed a bug in Dashboards that caused positive behaviors to appear in the top negative behaviors (or vice versa) when there were 0 points recorded for that behavior.

  • Fixed a bug that was caused by the updated version of Chrome (v88) in which the sidebar, modals, and popovers did not fill the entire available screen space.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.14 (January 2021)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Comment Bubble

Now, each student object button has a section indicating that a comment has been associated with one of their behaviors.

This comment indicator can be switched on or off in the Settings menu.

"This Paycheck" Shortcut

We have added an option to see data from "This Paycheck" on any Insights app screen!

🛠️ Bug Fixes and Improvements

  • Fixed a bug in Rewards that caused student buttons to not be clickable even when there were free rewards offered.

  • Fixed a bug that allowed users to record points in the future.

  • Fixed a bug that caused retroactive points to always be recorded with the current date.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


2020

Version 2.12 (November 2020)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

New Account Menu Features!

We have added some new features to the Account Menu sidebar.

Now, users can edit their profile information and open our Learning Center to access all the resources and guides they need to succeed!

"Yesterday" Shortcut in Insights Apps

We have added a new Yesterday shortcut in Insights Apps that allows you to quickly see your data from "Yesterday" on any Insights App screen.

New "General Error" Modal

We have made it easier for you to report bugs by adding a new "General Error" Modal.

Now, when "something's gone wrong" for you, you will see a modal in which important information and context are provided.

This information will make it easier for our team to get the information they need, helping us solve bugs faster!

Option to Add Table Points to Student Bank Accounts

We have added an option that allows admins to set "Add Table Points to Student Bank Accounts" or not.

Based on feedback, it seemed necessary to add this site-wide permission to account for possible "inflation" that may arise if some teachers use Table Points heavily while others do not, depending on school culture or systems.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the timer or stopwatch music to stop when a point was recorded.

  • Fixed a bug that caused Dashboards weekly data points to render data a week ahead.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.11 (October 2020)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Upload Profile Picture

Now you can upload your profile picture from your computer, Facebook, or Instagram using our updated Account Menu.

In the new view, you can also find our Sync and Help buttons.

Date Ranges Included on Dashboard Reports

When you download a Dashboard Report PDF, the timeframe selected will no longer have the general term "Today," "Monthly," etc.

Instead, a specific date range will be provided.

The filename of the download will now include the following information: the name of the roster, grade, or student, the report type (daily, monthly, etc.), and the specific date range.

Updated Table Points Mechanics

We have updated our Table Points mechanics to be more goal-oriented, with all tables now able to celebrate their achievements.

🛠️ Bug Fixes and Improvements

  • Updated our "Welcome to LiveSchool" email that all new users receive to open LiveSchool and included updated links to guides in our Learning Center!

  • Fixed a bug that caused the profile picture in 2.0 to disappear.

  • Fixed a bug that prevented the correct filtering in Timeline if the user was drilling down on a student's merits or demerits from Scoreboards > Students for a particular roster.

  • Fixed a bug that caused changes made to behavior names to not be reflected in Insights > Scoreboards > Behaviors.

  • Fixed a bug that caused users in time zones ahead of UTC to have the incorrect date for saved metrics after the bank account resets.

  • Improved the messaging that appears when the wrong password in the Change Password modal is provided. The form now indicates that "the password you entered is not correct."

  • Improved the search for students by extending its availability to the Rewards app.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.10 (September 2020)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

Batch Print from Student Dashboards

With this release, teachers can now print individual student dashboards for an entire roster, grade, or site.

This feature will help teachers get a quick overview of their students' progress and behavior and save them valuable time.

You can access this feature by selecting the "Batch Print" option from the student dashboard.

Website Login

We have designed and created a workflow for users to access our Login button on https://whyliveschool.com.

This new feature will provide a seamless user experience for all users of our platform.

Create a New Account

We have created a page that newly invited users will use to create their accounts for the first time.

We have made this easier for users by combining the creation of the account and the subsequent verification step!

Forgot Password Link

A Forgot Password link on the login page is now active.

If you forget your password, you can click on this link and reset it using the link sent to your email.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that caused the "More" button in Timeline > Items or Students to not work on the second expansion to see the full list of behavior items or students.

  • Fixed a bug that caused the Resources and Blog links to be inactive.

  • Fixed a bug that caused code to show on the rewards page for students when they had empty bank accounts.

  • Fixed a bug that prevented the rewards from updating between student logins.

  • Improved bank account metrics such that students' saved points could be kept from the previous school year.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.


Version 2.9 (July 2020)

Here's a breakdown of the new features, bug fixes, and improvements included in this release:

🌟 New Features!

Feature

Description

Image

"Just Me" Filter

As a teacher, you can now see only the merits and demerits you have awarded your students.

You can switch from "All Teachers" to "Just Me" in the Points section.

This setting will reflect only the conducts you have issued, and the values shown on student data bubbles will be limited to those that you have awarded.

On the Points screen, users can choose a new filter that says "Just Me" instead of show points given by "All Teachers"

Set Behavior Notifications from Rubric

Administrators can easily set up behavior notifications from the Points Screen instead of entering Setup.

You can navigate to Points > Edit Rubric to make sure the right teachers and administrators are getting notified immediately for particular behaviors their students display.

From the Rubric Screen, admins can set up behavior notifications.

🛠️ Bug Fixes and Improvements

  • Fixed a bug that prevented the chat window from resizing and being closed by users.

  • Fixed a bug that caused the "Log in with Clever" link on the login page to be inactive.

  • Fixed a bug that caused Scoreboards to be inaccessible after resetting points.

  • Fixes a bug that prevented the ability to update a behavior item's point value to zero.

  • Fixed a bug that prevented paychecks from being downloaded.

  • Fixed a bug that prevented some users from logging in.

We hope you find these updates useful. If you have any questions or issues with any of these features, please contact our support team at support@liveschoolinc.com.

Did this answer your question?