Adding Students
From the Main Menu go to Setup and then Students. In the top, right corner, you'll see +New. Enter the First Name, Last Name, Grade, and Gender. This is the only place gender appears in LiveSchool. It won't show on any other screen or in the Student App.
Once your student is added, you'll want to add them to the correct rosters. Check out our article, Updating Rosters: Add or Remove Students.
Adding Staff
To add a new User, choose Setup from the Main Menu. From there, select Users and look for "+New User" in the top, right corner.
If you get a notice that you need to purchase more seats, you can delete a user before continuing with adding the new user or reach out to support@liveschoolinc.com.
Choose a title, add name and email, and choose whether the user will have admin permissions. Admin users in LiveSchool can edit site-wide settings like the behavior rubric and your school's list of students.
When you click the Add User button, an email will be automatically sent to the teacher/admin inviting them to create a LiveSchool account.
New users must use the invite email to create an account so the account is linked to your school.
Having Issues with an Email?
If you experience a red box around an email, this means the email is being used on another school's LiveSchool account.
The teacher/admin can edit the email address they use to log into their other LiveSchool account so their primary email can be used with your school's account.
We are of course happy to help as well! Chat us in the app or email us at support@liveschoolinc.com.
If there are school staff that work with LiveSchool at multiple schools, to create separate logins for each school just add "+SchoolName" (or any other text) to the end of their email and before the "@" sign and they'll still receive all emails at their primary email address.
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