To efficiently manage your LiveSchool platform, Site Leaders can add new users in bulk by sending us a spreadsheet. Here's how to add individual users directly in LiveSchool.
Step 1: Accessing User Setup
To begin, Site Leaders should navigate to the Main Menu and select "Setup." From there, click on "Users" and locate the "+New User" option in the top-right corner:
If a user has "SIS" next to their name, they must be removed from your SIS or filtered from your Clever sync to be deleted from LiveSchool.
Step 2: Adding a New User
Fill in the necessary details for the new user, including their title, name, and email address. You can also specify whether the user should have admin permissions.
Admin users have additional privileges within LiveSchool, allowing them to manage site-wide settings such as the behavior rubric and student list. Here's a summary of the additional permissions granted to admin users and site leaders:
Step 3: Inviting the User
Click the "Add User" button, and an email invitation will be automatically sent to the teacher or administrator. This email will prompt them to create a LiveSchool account.
New users must use the invitation email to create an account. This ensures that their account is properly linked to your school.
Encountering Email Issues?
If you notice a red box around an email address, it means that the email is already associated with a LiveSchool account:
If you notice a red box around an email address, it means that the email is already associated with a LiveSchool account. In such cases, the teacher or administrator can edit their email address to log into their existing LiveSchool account, allowing their primary email to be used with your school's account. If the teacher is a Clever user, they may need to wait until their school of record is updated in your SIS.
We're here to assist you every step of the way! Feel free to chat with us in the app or email us at email@example.com.
For staff members working with LiveSchool at multiple schools, you can create separate logins for each school by adding "+SchoolName" (or any other text) before the "@" sign in their email address.
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