Clever is the exclusive platform for syncing data with LiveSchool. At present, we do not support data synchronization with ClassLink. However, you can utilize Clever data in ClassLink by following the instructions provided in this article.
If you are interested in integrating with ClassLink or a similar platform, please contact support@liveschoolinc.com and let us know!
Step 1: Configure Clever Sync
Before your LiveSchool site can sync data, you need to inform Clever that you will be using LiveSchool. Reach out to your district's Clever contact and request them to share your school information with us in their system.
Once you have contacted Clever, please notify our Success team by sending an email to support@liveschoolinc.com. We will take care of the rest!
Sync Overview
When your LiveSchool site is synced with Clever, your student, teacher/user, and roster information is automatically imported from your Student Information System (SIS) into Clever. Clever then updates LiveSchool whenever changes occur:
Please note that most student and teacher/admin data edits should be made in your SIS. However, LiveSchool does allow manual setup data entry directly into our system. Here are a few examples:
Students
Students must be managed in your SIS. You cannot add, edit, or delete students in LiveSchool.
Rosters
All rosters in your SIS sync with LiveSchool. You can also manually create new rosters in LiveSchool. For example, if you have an after-school club that is not available in your SIS, you can create a roster manually in LiveSchool to track points for that group of students.
Teachers or Admin
Your teacher and admin accounts are also synced with your SIS. However, Site Leaders have the ability to add users manually. For instance, if you have cafeteria staff, counselors, or coaches who want to award points for excellent behavior but are not available in your SIS, Site Leaders can manually add them in LiveSchool.
User Permissions
Different user roles have varying levels of access and permissions in LiveSchool. Here's a summary of the permissions available to Teachers, Administrators, and Site Leaders:
Clever Single Sign-On (SSO) for Students
If your school uses Clever Single Sign-On (SSO) for students, they should sign in to LiveSchool using Clever.com.
To invite parents and guardians, please refer to our article
on Signing Up Students and Parents.
Step 2: Managing Clever Rosters and Creating New Rosters
All the rosters available in your SIS will be accessible in LiveSchool, and you can also create rosters manually.
Roster Picker
The Roster Picker is a tool that helps you organize your rosters for easy selection. You'll find the Roster Picker throughout LiveSchool, providing consistent functionality:
Here's how it works:
Click the Roster Picker located in the top-left corner of the interface.
The "Rosters" list will appear, containing all the rosters you've created or those shared with you.
The "Grades" tab allows you to view students in each grade.
The "Teachers" tab organizes rosters by teacher, which is helpful for observing or covering a class.
You can hide less frequently used rosters by clicking the three dots beside the roster name and selecting "Hide."
If you come across a long or confusing roster name from your SIS, click the three dots and choose "Rename" to assign a more recognizable name.
Teachers, administrators, and Site Leaders can search for rosters in the Roster Picker, or search for individual students in the upper right-hand part of the screen.
Managing Rosters
To manage your rosters, navigate to Setup > Rosters. Ensure you click on "My Rosters" and then "All Rosters" to view the complete list:
Creating Rosters
To create a new roster, follow these steps:
Click "New Roster" and give it a name. For easier identification, consider adding a last name or initials, especially if using a common name like "1st Period."
Select the "Add Students" tab in the top left corner.
Choose a grade or roster from which to add students. You can switch between rosters using the arrow button, and the students you selected are remembered when switching.
Click "Add Students" in the bottom right corner to add them to your roster. A notification will confirm the number of students added.
Teachers can also create rosters by following the same steps.
Sharing a Roster
If you need to share a roster that you didn't create, make sure to access "My Rosters" and select "All Rosters" to view all rosters on your LiveSchool site. You can share rosters that sync through Clever or those created manually.
To share a roster:
Click the "Share this Roster" button.
Use the tabs at the top to select the administrators and teachers you want to share the roster with.
Click "Save" to instantly grant access to the selected individuals.
Teachers can also share rosters they've created or those shared with them. However, they can only access rosters they created or those shared with them when they click on "All Rosters."
Step 3: Editing and Deleting Users
You can manage your list of Admin and Teachers by going to the main menu and selecting Setup > Users:
Admin and Teachers List
In the Users section, you'll find a list of all teachers from your SIS who are in LiveSchool. Site Leaders can also manually add teachers or administrators.
Teachers synced with your SIS will have a blue "SIS" tag. To update their names or emails, they must be edited in your SIS. Staff members can edit their own titles from within their accounts by clicking their initials in the upper right-hand corner and selecting "Edit Profile."
If you need to edit a Clever user's permissions (Teacher/Admin/Site Leader), please contact support@liveschoolinc.com or chat with us!
To add a new teacher or admin
Site Leaders can add a new teacher or admin by clicking "New User" in the top-right corner:
Enter their information and select the appropriate permissions (teacher or admin). Clicking "Add User" will automatically send them an email invitation to create a LiveSchool account.
For a detailed comparison of permissions between Teachers, Administrators, and Site Leaders, refer to the table below.
Edit or Delete a User
Site Leaders who manually create a user can modify their title, update their email address, or change a teacher's account type to Admin by clicking the pencil icon:
If a user has the blue "SIS" tag, their information must be updated in your SIS to reflect changes in LiveSchool.
Deleting a user, either in your SIS or LiveSchool, will not delete the points they awarded to students. However, the user will no longer be able to log in, and they will be removed from the Teachers Scoreboard in Insights.
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