Some passes need a yes first. With approvals, a pass waits until the right person approves it, so your nurse or counselor knows a student is coming before they leave the room.
Who can do this: Administrators and Site Leaders set up approvals on a pass type. Teachers and pass managers approve the requests.
Choose Who Approves
Each pass type can wait for one or both of these:
Teacher approval: the student's teacher approves. Use this when students start their own passes.
Manager approval: one of the pass type's managers approves, for example the nurse for the Nurse pass.
Turn on both and the teacher approves first, then a manager.
Set Up Manager Approval
Go to Hall Pass > Settings > Edit Pass Types and click the pass, like Nurse.
In Pass managers, click Add manager and pick the staff who handle this pass.
Turn on Require manager approval before issuing pass.
Save.
Want managers to hear about every pass, even ones that don't need approval? Turn on Notify pass managers when a new pass is created instead.
If you remove every manager from a pass type, manager approval turns off too, since there would be no one to approve.
Set Up Teacher Approval
Open the pass type the same way.
Turn on Students can self-start and choose where they can start it.
Turn on Require teacher approval before issuing the pass?
Now when a student starts this pass on a kiosk or in the student app, it waits for their teacher. See Set Up a Pass Type for the other self-start settings.
Approve or Deny a Request
Pass managers see a request card in the top right corner on any page in LiveSchool. Teachers see requests on the Points screen for the students in front of them. Click Approve or Deny.
When a teacher approves a pass that also needs a manager, the pass moves on to the manager. The teacher sees Approved. Waiting for manager approval.
Get requests on your phone
Away from your desk? Turn on notifications and requests come to your phone or computer, even when LiveSchool isn't open. Go to Profile > Notifications and turn on notifications for that device. See Get LiveSchool Alerts on Your Phone or Computer.
What Students See
The student sees that their pass is waiting for approval. Once it's approved, the pass starts.
If no one answers for a while, they see No one has answered yet. You can keep waiting or check with your teacher.
If a manager denies it, they see This pass isn't available right now. If their teacher denies it, they see Your teacher said not right now.
If a request waits too long, it times out and they can try again later.
FAQ
Someone else already answered the request.
Only one person needs to answer. If another manager got there first, you'll see Someone already responded to this request.
I don't see any requests.
Make sure you're listed under Pass managers on that pass type. Teachers only see requests on the Points screen, for the students on their roster.
Do limits still apply?
Yes. Capacity, pass limits and no-pass schedules still apply when a pass is approved.
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