When using LiveSchool, the Point bubbles associated with student names display Point values. You can use these Point bubbles to understand student engagement and behavior, or you can display your screen so that students can see the values for motivation.
In this article, we'll review the different ways to display Point bubbles, their purposes, and some helpful mental models to think of how Points are displayed.
Display Points Earned on the Points Screen
Many educators spend most of their time in LiveSchool on the Points screen. When viewing the Points screen, student buttons are accompanied by green and red Point bubbles, along with a blue Saved bubble. These Point bubbles display earned Points -- the total number of positive and/or negative Points the student has earned for the selected timeframe, along with those left in their "bank account" to spend.
When viewing Point bubbles on the Points screen, remember the following:
The earned point values that are displayed here are dictated by the selected timeframe. For example, if you change the timeframe from "Year to Date" to "This Week" by clicking the timeframe selector, the Point values will change.
The blue, saved "bank account balance" will not change if the timeframe is changed. This is how much the student has available for Reward purchases.
You can edit which bubbles (green, red, blue) display on the Points screen.
Learn how to change your Display Settings in our article, Points Screen: Customize the Timeframe.
The green and red Point bubbles do not reflect a balance or saved Points. In other words, the negative Points (the red bubble) are not subtracted from the positive Points (the green bubble) on the Points Screen, and the positive Point bubble (the green bubble) does not reflect Points spent on Rewards. When set Year to Date, the green bubble is a record of all positive Points accumulated so far this year.
If "Subtract Points for Negative Behavior" is set to Yes, those Points will show as deducted on the Rewards screen, and if it is set to No, the student will not lose those negative Points at all. Learn more about that setting in our article, Subtract Points for Negative Behavior.
A Mental Model for Earned vs Saved Points
Point bubbles work to help students clearly distinguish their performance and status, depending on the context in which they're considering their Points.
Here's a helpful mental model for you and your students: think of the LiveSchool Points as a salary. You may earn 50K for the year, but then spend 40k. Your balance will be 10K, but you still earned the original 50K.
View Complete Point Details in the Student Scoreboard
If you want to show a student a more complete picture of Points earned, spent, and saved, the Student Scoreboard view allows you to do so very easily and in more detail. As shown below, all these data Points are available in a single view and can be filtered to a specific timeframe. Learn more about Student Scoreboards.
LiveSchool no longer supports Daily Bonus Points, so the Bonuses column will remain empty.
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