Error

Explanation/Resolution

Returning must be "Yes" or "No"

for return partners, students must be marked yes or no for whether or not they're returning the next year

First Name is Required

each student must have a first name

Last Name is Required

each student must have a last name

First Name has a max length of 64 characters

first names cannot be longer than 64 characters (letters, symbols, spaces)

Last Name has a max length of 20 characters

last names cannot be longer than 20 characters (letters, symbols, spaces)

Grade is required

each student must have a grade

PreK must be PK

LiveSchool's abbreviation for Pre-Kindergarten is PK

Kindergarten must be K

LiveSchool's abbreviation for Kindergarten is K

Grades 1 - 12 must be entered as numerals only

our system already accounts for K - 12th grades, so entering "Grade 1", "1st", or 01 would create a duplicate in the system, and so it produces this warning

Roster has a max length of 255 characters

each roster name can only be 255 characters (letters, symbols, spaces)

Comma separated rosters are not allowed. Only one roster can be provided per student.

only one roster is allowed per student when uploaded here, if you need more rosters reach out to support@liveschoolinc.com

Semicolon separated rosters are not allowed. Only one roster can be provided per student.

only one roster is allowed per student when uploaded here, if you need more rosters reach out to support@liveschoolinc.com

Comma separated grades are not allowed. Only one grade can be provided per student.

only one grade is allowed per student

Semicolon separated grades are not allowed. Only one grade can be provided per student.

only one grade is allowed per student

Please enter a valid email address.
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a student email, parent email 1, or parent email 2 must contain a standard email address with no spaces, an @ sign, and a domain

You can only have up to 12 unique Houses

our system only accommodates 12 Houses

This ID does not match a current LiveSchool student.

the ID is specific to the LiveSchool ID for returning students, school IDs are not accepted

Student names cannot be duplicated. Try adding a middle initial or identifier.

students with the same name can not always be differentiated in the system, we suggest adding a middle initial or other identifier

Warning

Explanation/Resolution

Grade is usually a number 1-12, K, or PK.

this error highlights that a non-traditional grade has been entered - if that was intentional then ignore this error

This new student will be created.

for returning schools, anyone without a LiveSchool ID will be treated as a brand new student

Error

Explanation/Resolution

First Name is required.

each staff member must have a first name

Last Name is required.

each staff member must have a last name

First Name has a max length of 64 characters.

first names cannot be longer than 64 characters (letters, symbols, spaces)

Last Name has a max length of 20 characters.

last names cannot be longer than 20 characters (letters, symbols, spaces)

Email is required.

each staff member must have an email address

Email has a max length of 255 characters.

email addresses have a max length of 255 characters (letters, symbols, spaces)

Email must be formatted properly.

email addresses must have an @ symbol and a top-level domain (.com, .org, .edu, .au, etc.)

Email can only appear once in collection.

each email can only be linked to a single LiveSchool account. Double-check that all emails are only listed once.

Warning

Explanation/Resolution

Possible duplicate records. Ensure each individual staff member only appears once.

each staff member is typically only entered once - if it is two separate staff members, or intentional, ignore the error