If you're looking to track bank accounts over a quarter or semester, consider using Scoreboards or Dashboards and using a custom time frame for the quarter, semester, etc.

You can reset student bank accounts as of a prior date. Doing so will set student bank accounts to 0 as of 6 a.m. on the date that you select, but no data will be deleted.

Important note: if students have purchased rewards after the date you choose when resetting bank accounts, their bank accounts could show a negative balance. For example, let's say on Nov. 4 you choose to reset bank accounts as of Nov. 2, but students purchased rewards on Nov. 3 (using all of their points earned since Nov. 3). When you reset bank accounts on Nov. 4, LiveSchool will set all students' bank accounts to 0 as of 6 a.m on Nov. 2, and deduct the rewards already purchased on Nov. 3 from the points students earned between 6 a.m on Nov. 2 and the time they purchased the reward on Nov 3. If the reward is worth more points than what students have earned since Nov. 2, their bank accounts will show a negative balance on Nov. 4.

STEP 1

Choose Setup

STEP 2

Click Site

STEP 3

Click Clear Site Data

STEP 4

Reset Bank Accounts as of a Specific Date

Choose a date that you'd like to reset bank accounts as of. Students' points after this date will not be affected.

Enter your password then click Reset Bank Accounts.

If students purchased rewards any time after the date you choose when you reset bank accounts, students' bank accounts could show a negative balance (see "important note" above Step 1).


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