Connecting Families with LiveSchool

LiveSchool's guide on accessing and sharing students' points and rewards information through the LiveSchool Parent App.

Laura Litton avatar
Written by Laura Litton
Updated over a week ago

LiveSchool is thrilled to offer families the opportunity to access their students' points and rewards information using the LiveSchool Parent App. In this guide, we will walk you through the steps for configuring access and sharing essential resources with parents and guardians:

Print Access Codes for Students and Parents/Guardians

  1. Go to the "Setup" screen by visiting this link: https://liveschoolapp.com/#/setup

  2. On the "Rosters" screen, locate the specific roster for which you want to generate Access Sheets.

  3. Click the three dots next to the desired roster and select "Print Access Codes."

For more detailed instructions, please refer to our Bulk Print Access Sheets article.

Share a .csv file of Parent/Guardian Emails

LiveSchool streamlines the creation of parent/guardian accounts by accepting data in CSV format. Here's how to do it:

  1. Prepare a CSV file using our provided template.

  2. Export parent/guardian email addresses from your Student Information System using the methods outlined below:

    1. PowerSchool: Utilize the Data Export Manager by selecting "PowerSchool Data Sets" from the Category menu and then "Contacts" from the Export From menu. Detailed instructions can be found in this Export Contacts guide.

    2. Infinite Campus: Follow the steps to generate a mass parent email list within Infinite Campus, as explained in this tutorial. Or use this walkthrough to generate a mass parent email list from Infinite Campus.

    3. Skyward Student Management: Use this video walkthrough on how to export parent emails from Skyward.

    4. Aeries: Access this video guide that demonstrates how to extract parent e-mail data from Aeries.

    5. Aspen: If you're using Aspen, this tutorial is tailored for staff members and covers the process of generating a parent email list. Or, use this video on how to get email addresses out of Aspen.

    6. Synergy: Follow the steps to generate an editable list of parent and student emails from Synergy using this tutorial.

    7. Mastery Connect: As a Mastery Connect admin, you can download a list of parent email addresses as a CSV file following these steps.

  3. Share the CSV file with support@liveschoolinc.com.

Tips for your .csv

  • Each row in your CSV file should represent a unique student + parent/guardian pair.

  • Ensure consistent guardian information across entries to prevent duplicates in LiveSchool.

You can repeat this process as many times as needed, allowing you to pilot the feature with a subset of parents/guardians before extending invitations to others.

Share Parent/Guardian Emails through Clever

Clever offers Clever Parents (formerly known as the Family Portal) to enhance communication between schools and families. Your district administrators and/or teachers can invite parents and guardians to connect to Clever Parents via this method.

Please let us know if you'd like to use this information to establish your family accounts by emailing us at support@livescholinc.com.

The parent/guardian data you provide will exclusively be used to grant access to the LiveSchool Parent App and receive Recaps.
We do not share or use this data for any other purposes.

We hope this guide clarifies the steps for configuring parent/guardian access and sharing important resources. If you have any questions or need further assistance, please don't hesitate to reach out to our support team at support@liveschoolinc.com.

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