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Clearing and Resetting your Student Points
Clearing and Resetting your Student Points

Learn about the three different ways to clear your LiveSchool points.

Amanda Banik avatar
Written by Amanda Banik
Updated over 5 months ago

Clearing Points isn't required to restart a House Points competition.

Learn more below.

Resetting Bank Account Balances

Resetting Students' Bank Accounts is an ideal way to preserve your Points history while giving the feeling of a fresh start to students. This method will reset what students have "Saved" to spend, which is the amount that appears on the Rewards screen, along with the balance that students and parents will see in their accounts.

You can learn more about Resetting Bank Account balances here.

Since Resetting Bank Accounts doesn't remove historical data, this data will still appear on the Points screen, sometimes confusing teachers and students. For this, we suggest managing the timeframe displayed in one of two ways:

  1. Using a more current Timeframe, like "Today" or "This Week". Click on the timeframe on the Points screen to choose what displays.

  2. Updating "Year to Date" to match your current Reset date. Your "Year to Date" will default to the Start Date submitted by your Site Leader. When adjusted, this will be the date reflected on any reports with the "Year to Date" timeframe selected. If you need data prior to this date, you can always use a "Custom Timeframe".

    You can update "Year to Date" by going to Settings and then Data Settings.

Also use "Custom Timeframe" to view data prior to this year when goal setting.

Clear Site

Clearing your site's data will remove all transaction history for your LiveSchool account. This includes Points (merits/demerits), Rewards, and all reporting options. This will set all student accounts back at 0. You can clear your site by going to Settings and then Data Settings.

We suggest exploring Resetting Your Bank Accounts before choosing to clear your site so that you can take advantage of all of LiveSchool's reporting options throughout the year.

You can learn more about how to clear your site here.

Restart a House Points Competition

Edit Competition Start Date in the House Points portion of the app.

Restarting a House Points Competition doesn't require clearing LiveSchool Points at all. The House Points Dashboard can be customized to display a certain date range of Points. Setting that date range means that the Dashboard only calculates Points received from the day after the set date forward. This is great for quarterly and semester-long challenges!

You can learn more about restarting a House Points Competition here.


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