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Setting Up Your Families with LiveSchool

A step-by-step guide to introduce students and families to LiveSchool

Written by Laura Litton

What Is LiveSchool?

LiveSchool helps schools build a positive culture by awarding students points for great choices. Families and students can log in to see those points, track progress, and celebrate success together.


Step 1: Introduce LiveSchool to Students

Start by helping students understand what LiveSchool is and how it works.


Step 2: Introduce LiveSchool to Families

Provide families with a clear understanding of what LiveSchool is and how they can stay engaged.

  • Use our Family Intro Slides at back-to-school night or meet-the-teacher events to show:

    • How students earn points

    • What families can see and do in LiveSchool

    • How to set up an account

  • Spanish version available!

  • You can also send a short Family Intro Letter home.

  • Or send home our printable Family Flyer ("What is LiveSchool?"), available in 13 languages.


Step 3: Share Access Codes with Families

Each student has one Access Code. That same code connects the student and every family member linked to them, so you send one code per student, not one per parent.

  • Go to Students & Families, then Access Sheets, choose your students, and print. Each sheet has one student's Access Code, a QR code, and signup instructions.

  • You can also print from a roster directly: click the three dots next to the roster in the Roster Picker and choose Access Sheets.

  • Sheets can be printed in the language families read at home. Use the Language picker before you print.

See Bulk Print Access Sheets for the full walkthrough.


Step 4: Help Families and Students Log In

Once they have their codes, everyone goes to the same place:

  • my.liveschoolapp.com, or the LiveSchool Next app

  • Students can also log in via Clever or ClassLink if your school uses them

🔑 They'll be prompted to:

  • Enter their code

  • Set an email and password to finish account setup


Step 5: Update Weekly Recap Email Delivery Dates

Make it easier for families to stay informed.

  • Confirm Recap Delivery Date so students and families get a weekly email with:

    • Points earned

    • Recent behavior

    • Store updates

Each email includes a Magic Link, so there's no need to log in.


What Families and Students Can See in LiveSchool

Once logged in, they'll have access to:

  • 📈 Home with their points balance, updated in real time

  • 🕒 Activity with a breakdown of points and teacher comments

  • 🛍️ Store with item descriptions and prices

For the full walkthrough, see What Students and Families See in LiveSchool.


Need Help? Reach out to us at support@liveschoolinc.com.

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