LiveSchool syncs roster data with both Clever and ClassLink. This article walks through a Clever-synced site. If your school uses ClassLink, see Syncing Roster Data with LiveSchool via ClassLink and Adding LiveSchool to Your ClassLink App Library. Everything below about rosters and users works the same either way.
New to syncing? Start with Data Syncing with Clever or ClassLink, or contact support@liveschoolinc.com.
Step 1: Configure Clever Sync
Before your LiveSchool site can sync data, you need to inform Clever that you will be using LiveSchool. Reach out to your district's Clever contact and request them to share your school information with us in their system.
Once you have contacted Clever, please notify our Success team by sending an email to support@liveschoolinc.com. We will take care of the rest!
Sync Overview
When your LiveSchool site is synced with Clever, your student, teacher/user, and roster information is automatically imported from your Student Information System (SIS) into Clever. Clever then updates LiveSchool whenever changes occur:
Please note that most student and teacher/admin data edits should be made in your SIS. However, LiveSchool does allow manual setup data entry directly into our system. Here are a few examples:
Students
Students must be managed in your SIS. On a synced site, whether Clever or ClassLink, you cannot add, edit, or delete students in LiveSchool.
Rosters
All rosters in your SIS sync with LiveSchool. You can also manually create new rosters in LiveSchool. For example, if you have an after-school club that is not available in your SIS, you can create a roster manually in LiveSchool to track points for that group of students.
Teachers or Admin
Your teacher and admin accounts are also synced with your SIS. However, Site Leaders have the ability to add users manually. For instance, if you have cafeteria staff, counselors, or coaches who want to award points for excellent behavior but are not available in your SIS, Site Leaders can manually add them in LiveSchool.
Clever Single Sign-On (SSO) for Students
If your school uses Clever Single Sign-On (SSO) for students, they should sign in to LiveSchool using Clever.com.
To invite parents and guardians, please refer to our article
on Signing Up Students and Parents.
Step 2: Managing Clever Rosters and Creating New Rosters
All the rosters available in your SIS will be accessible in LiveSchool, and you can also create rosters manually.
Roster Picker
The Roster Picker is a tool that helps you organize your rosters for easy selection. You'll find the Roster Picker throughout LiveSchool, providing consistent functionality:
Here's how it works:
Click the Roster Picker located in the top-left corner of the interface.
The "My Rosters" list will appear, containing all the rosters you've created or those shared with you.
The "Houses" tab appears if your school uses House Points, and organizes students by house.
The "Grades" tab allows you to view students in each grade.
The "Teachers" tab organizes rosters by teacher, which is helpful for observing or covering a class.
You can hide less frequently used rosters by clicking the three dots beside the roster name and selecting "Hide."
If you come across a long or confusing roster name from your SIS, click the three dots and choose "Rename" to assign a more recognizable name.
Teachers, administrators, and Site Leaders can search for rosters in the Roster Picker, or search for individual students in the upper right-hand part of the screen.
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